Insurance Auto Auctions recently launched the CSAToday by IAA mobile app for Android featuring Market Value. This development follows the roll out of IAA’s iPhone app and further expands customers’ ability to estimate the value of their vehicles anytime, anywhere. The company said this application can offer CSAToday customers the latest operating platform and enable […] [Read More]

Dealer.com announced this morning it has added CallSource and e-Dealer Solutions to its certified provider program. Now, e-Dealer’s and CallSource’s technologies will be integrated into the Dealer.com solution. And customers will now have access to these new technologies through the Dealer.com ControlCenter. Commenting on the news, Mike DeCecco, director of business development at Dealer.com, said, […] [Read More]

Dominion Dealer Specialties enhanced its Inventory Health tool on Monday with the release of dealer performance metrics. The comprehensive inventory management solution provider highlighted this addition is designed to let dealers make stronger, more informed merchandising decisions by better understanding how each vehicle is performing on leading third-party marketplaces and the dealer’s website.   “By […] [Read More]

A new mobile app went live nationwide this week and is designed to give consumers real-time cash offers for their used vehicles from dealers located within their market area. The developers of CarOffer explained that they work with hand-picked dealers who have been known for their innovative customer service experiences and their commitments to a […] [Read More]

Billions of dollars are spent each year on digital marketing, and J.D. Power intends to measure the link between that marketing and actual vehicle sales. On Wednesday, J.D. Power announced the acquisition of Korrelate, an Orlando-based company that measures consumers' online behaviors and links them to offline sales activity.  By combining Korrelate's privacy-safe method of […] [Read More]

Amid a used-car market being impacted by stronger pre-owned supply and continued gains in new-car sales — plus rapidly advancing buying and selling technology in the wholesale space — Black Book has noticed a trend sprouting up, one which it aims to assist through its recently enhanced digital offering. The trend? Direct-to-retail-customer sales from the […] [Read More]

Throughout the years since its inception almost 20 years ago, Xcira Corp. has been a leader in auction technology innovation. From innovation in simulcast and digital auctions to securing real-time audio and video for remote audiences, the company has been a leader in the industry — evident through its numerous patents throughout the years. To […] [Read More]

DealerMatch and the National Association of Minority Automobile Dealers announced a new partnership today that will provide an exclusive trading network for NAMAD. The new DealerMatch NAMAD Network allows NAMAD members to exchange wholesale inventory directly with one another and other dealers across the nation. On top providing a private trading network for NAMAD, the […] [Read More]

Social media gives automakers and dealerships just one more opportunity to engage and interact with potential customers as well as drive consumer purchase and service decisions. And J.D. Power’s 2014 Social Media Benchmark Study shows just which brands are most successful at reaching their client base through social media. Toyota ranks highest among automotive brands, […] [Read More]

Gubagoo announced Tuesday its behavioral analytics-based chat and website engagement platform for dealer websites is now fully optimized for mobile. What does this mean for dealers using the tool? Gubagoo explained its dealer customers can now track and then relevantly target every visitor that hits their website via a smartphone or tablet with the free […] [Read More]