Gubagoo has announced its new phone-lead generating platform. Integrated into the company’s communications platforms, TalkSmart uses the customer’s communications from dealership websites to give them a call if they wish to speak to a live person. The Gubagoo agents — available at all hours of the day — can speak with customers, if they choose to speak […] [Read More]

Dealership intelligence platform provider String Automotive highlighted that the latest enhancement to its dealer positioning system (DPS) now integrates rich demographic and psychographic information drawn from Experian Automotive’s Auto Market DNA database. String Automotive explained the dealer positioning system now can empower dealers to get a full picture of what is happening in their market […] [Read More]

Autobytel took to the digital world in the third installment of its Autobytel Dealer Insight Series launched this past week, providing the latest in a quarterly training program designed to help dealers improve the car buying experience and increase sales. The third installment will focus on the key drivers behind car purchases among online consumers, […] [Read More]

In one of two announcements coming from DealerSocket on Friday, RevenueRadar — which is powered by DealerSocket — now is officially certified and a featured partner for General Motors' new Equity-Mining Initiative. Officials highlighted that GM announced to its entire field organization and all 4,300 franchised dealers about the opportunity to use powerful equity-mining tools like DealerSocket's […] [Read More]

LotLinx, developers of platform aimed at connecting more than 6.5 million consumers who are searching vehicle inventory online every month directly to the dealership websites where that inventory resides, appointed a new vice president of product management on Tuesday. Taking on this role is former Dealix executive Dave Shefferman. LotLinx highlighted that Shefferman has nearly […] [Read More]

The more time someone spends on the Web during the car-shopping process, the more dealerships they are likely to visit. That’s according to the J.D. Power 2014 New Autoshopper Study released Tuesday, which examines the use of digital devices (computers, smartphones and tablets), websites and apps during the car-shopping and research process. On average, what J.D. […] [Read More]

Custom dealership mobile app platform provider Dealerbaby integrated with Auto/Mate’s dealership management system on Tuesday. Officials highlighted that users of Auto/Mate’s Open/Mate third-party integration system can now experience the benefits of a native mobile app without the high costs associated with custom mobile app development. Dealerbaby co-founder Padraic Doyle insisted dealerships can increase customer retention, […] [Read More]

The thing about Millennials is, they can sniff out insincerity pretty easily. That’s why when it comes to the dealership experience — be it online, in reviews or at the store — a transparent and genuine approach is the best route. As the chief executive officer of DealerRater, Gary Tucker has his finger on the […] [Read More]

Reports speculating on the potential for a Tesla battery factory in Nevada started surfacing recently after Nevada Gov. Brian Sandoval took to Twitter to hint at a major announcement in the state’s economic development. And the news was confirmed by the automaker on Thursday: the Tesla “Gigafactory” is headed for the Silver State. When the state […] [Read More]

Following a path taken by a former Blue Oval leader and other top chief executives, Dale Pollak, founder of vAuto and an alumnus of Indiana University's Kelley School of Business, has been named a leader-in-residence at the school for the upcoming year. The official position — the Poling Chair of Business and Government — was […] [Read More]