On Monday, Kelley Blue Book rolled out easier access to KBB values and configuration data for new vehicles by vehicle identification number (VIN), in addition to information already available by VIN for used vehicles within its suite of business-to-business solutions.  Using the new-vehicle VIN decoding feature within Kelley Blue Book's products, the company said that […] [Read More]

This week, GE Capital Fleet Services launched MyFleetOffice2, what the company described as an advanced online fleet management platform that can give fleet managers the ability to do more powerful analytics and to complete a wide range of administrative tasks more easily and entirely online. The company stressed it incorporated extensive input from GE Fleet […] [Read More]

For every iteration of smartphone products to hit the market, it seems as if consumer demand to replace their current device is moving just as fast as the technology. In fact, a study from Swapalease.com cites data from Recon Analytics indicating that Americans, on average, change their phones after about 22 months — and this […] [Read More]

DealerRater appointed a 30-year automotive industry executive and former senior vice president at J.D. Power to the newly created position of chief executive officer. Accepting the role today is Gary Tucker, who will be responsible for leading the company through its next phase of growth, building on DealerRater’s consumer review and content marketing disciplines. DealerRater […] [Read More]

A new product hit the market Tuesday that has the potential to help dealers learn more about their customers and what these buyers want from a dealership. Customer relationship management platform OneCommand revealed a new survey tool this week. Dealer Review is a mobile responsive email survey tool, which helps dealers capture customer feedback about […] [Read More]

SiriusXM recently announced it is now working with AutoManager, which has 4,600 dealers using its dealer management products, to easily enroll independent and franchised dealers to participate in the SiriusXM Pre-Owned Vehicle Program. Dealerships utilizing AutoManager’s DeskManager and WebManager products can enroll in the SiriusXM Pre-Owned Vehicle Program so they can demonstrate SiriusXM during test […] [Read More]

A two-company partnership has produced two new programs for addressing the most common challenges of fleet management clients, while saving them money. LeasePlan USA and American Traffic Solutions Fleet Services are teaming up to implement new toll and violation solutions for clients, namely the TollPlanSM and ViolationsPlanSM programs. “LeasePlan is pleased to partner with ATS […] [Read More]

It was announced this morning that J.D. Power and Associates and DealerRater have entered an alliance in which the two companies will integrate each other’s capabilities to give dealers a deep base of shopper feedback and help stores drive stronger relationships with customers. Under the alliance, DealerRater’s customer ratings and reviews of dealers will be […] [Read More]

Mobile data access right from the service lane is available via a new app extension. AutoLoop on Tuesday announced the debut of SmartLane, an app extension of AutoLoop Book, available for the Apple iPad. SmartLane allows auto dealerships running the Book program real-time access to customer data right from the service drive. “AutoLoop Book is […] [Read More]

Marketing the right vehicle to the right buyer — minus large ad spends for across-the-board targeting — is the aim of a new offering by Dominion Dealer Solutions. On Tuesday, the company announced the first of what it calls a “series of progressive and integrated product improvements” meant to assist dealers with their merchandising and […] [Read More]