Midwestern Dealer Group Opens New Chrysler Store

Midwestern-based Zeigler Automotive Group announced its latest expansion this week, unveiling a new Chrysler Group store in Downers Grove, Ill.
Zeigler Chrysler Dodge Jeep Ram will serve the greater Chicago area and currently has 40 employees. Plans are in the works to bring in 10 additional employees this year. The store also intends to reach out to support the charities in the community.
Chrysler talked with Zeigler Automotive about launching a new store in Downers Grove for the Chicago market. Construction and renovation started in April of last year and is now wrapped up.
“Our team members are the cream of the crop and it’s reflected in our products and services. We hire community members and provide continuous training to stay ahead of advancing technology and the ever-evolving needs of our customers,” shared Zeigler Automotive Group vice president Jed Jordan.
“To us, our continued growth is proof positive that when you focus your business around shoppers, providing excellent customer service and a great experience, you are positioned for long term success,” he added.
Among the features of the new state-of-the-art dealership is an expanded service department.
Comprising the service department are 22 service bays, express lanes and an automatic car wash. Customers are also treated to indoor parking and don’t have to wait or even schedule appointments for basic maintenance needs such as oil changes.
And when a customer’s vehicle must undergo an extended service stay, the customer is given a free loaner car.
Furthermore, the dealership’s waiting area includes a café and fireplace, as well as free coffee and Wi-Fi.
“I have lived in Chicago Land my entire life and always worked in the auto industry. I’m excited about being a part of the Zeigler organization because they have the foresight to see that this is a customer service driven industry,” stated Brian Malpeli, general manager of Zeigler Chrysler Dodge Jeep Ram.
“We are honored to serve the hard working people of the greater Chicago area,” he added.