CARY, N.C. -

How do the top used dealers in the nation attract and keep customers? Some of the nominees from Auto Remarketing’s  “Best in Pre-Owned Performance” feature shared their strategies and tips to make a dealership stand out from the crowd.

Over at Certified Benz and Beemer in Scottsdale, Ariz., sales manager Trevor Gaiser said, “On our website, we definitely advertise about customer satisfaction. We want to make sure every one of our customers are taken care of. That involves management follow ups, and we also have testimonials posted on the walls throughout our dealership … Our No. 1 mission is customer service. We are a low-pressure environment with 100 percent customer satisfaction — this is the philosophy we have built our dealership on.”

This is just one of the best practices from dealers highlighted in Auto Remarketing’s feature on these top stores, designed to recognize the franchised and independent dealers that are among the strongest used-car sellers in the country, while also showcasing the pre-owned success of the nation’s publicly traded groups.

Take a look at the June 15–30 digital and print issue of Auto Remarketing to learn more from the nominated dealers. Also, be sure check out sales data ranking both public dealer groups and franchised and independent dealers from all over the country and find out who is tops in used sales.

To view “The Best in Pre-Owned Performance” feature in the digital issue, visit the link here.