DETROIT –

Cadillac recently named its 2012 Dealer of the Year award recipients, honoring 20 stores across the country.

Winning this year’s honors were:

— Bob Abernathy, Ron Carter Cadillac in Friendswood, Texas

— Joe Armenti, Sarant Cadillac in Farmingdale, N.Y.

— Will Churchill, Frank Kent Cadillac in Fort Worth, Texas

— Paul Conte, Paul Conte Cadillac in Freeport, N.Y.

— Richard Dimmitt, Larry Dimmitt Cadillac in Clearwater, Fla.

— Howard Drake, Casa de Cadillac in Sherman Oaks, Calif.

— Thomas Ely, Brogan Cadillac in Totowa, N.J.

— Cliff Findlay, Findlay Cadillac in Henderson, Nev.

— Bill Hartigan, Heritage Cadillac in Lombard, Ill.

— Phillip Hartz, Penske Cadillac in Torrance, Calif.

— Mike LaFontaine, LaFontaine Cadillac in Highland, Mich.

— Frank Laskaris, Cadillac of Naperville in Naperville, Ill.

— Ted Morse, Ed Morse Cadillac in Tampa, Fla.

— Joe Serra, Gold Coast Cadillac in Oakhurst, N.J.

— Carl Sewell, Sewell Cadillac in Dallas

— Carl Sewell, Ken Batchelor Cadillac in San Antonio

— Scott Smith, Cadillac of Las Vegas

— Scott Smith, Don Massey Cadillac in Plymouth, Mich.

— Trey Ward, Val Ward Cadillac in Fort Myers, Fla.

— G. Ed Williamson II, Williamson Cadillac in Miami

A Cadillac spokesperson explained to Auto Remarketing that Dealer of the Year winners are chosen from a group of what’s known as Cadillac Master Dealers.

The requirements for being a Master Dealer include various customer experience and sales-oriented criteria, including customer service measures and sales objectives, the spokesperson noted.

Typically, there are about 70 to 75 dealers in this classification. A few more standards are brought into the equation to narrow the list down to Dealer of the Year recipients.
 

Joe Overby can be reached at [email protected]. Continue the conversation with Auto Remarketing on both LinkedIn and Twitter.