On Monday, Fixed Ops Roundtable announced the addition of 17 dealerships to the Fixed Ops Roundtable Certified Program, which is designed to recognize and showcase dealerships that demonstrate exceptional performance in employee culture, customer experience, and the implementation of innovative best practices and technology solutions.

The honoree list for 2024-2025 includes these dealerships:

—Jim Ellis Automotive Group, Atlanta
—Jaguar Land Rover of Cincinnati, Cincinnati
—Carter Myers Automotive, Charlottesville, Va.
—Rohrman Automotive Group, Lafayette, Ind.
—Arrowhead BMW, Glendale, Ariz.
—Scott Clark Toyota, Matthews, N.C.
—Ray Catena Auto Group, Edison, N.J.
—Mike Calvert Toyota, Houston
—Rohrman Automotive Group, Arlington Heights, Ill.
—Honda of Downtown Los Angeles, Los Angeles
—Jaguar Land Rover of Dallas, Dallas
—Team Automotive Group, Charlotte, N.C.
—Tom Wood Automotive Group, Indianapolis
—Schomp Automotive Group, Highlands Ranch, Colo.
—Maple Hill Automotive Group, Kalamazoo, Mich.
—Vaden Automotive Group, Savannah, Ga.
—Sherwood Ford, Sherwood Park, Alberta

“It’s an exciting time in the auto industry as we deal with new technologies, new powertrains and drive trains, and heightened customer expectations,” said Ted Ings, founder and president of Fixed Ops Roundtable.

“We are dedicated to providing guidance to dealerships by showcasing the premier trendsetters and go-getters in this space. The dealers in this program work hard to be the best and we want to make sure they are recognized for their efforts,” Ings continued in a news release.

Shawn Leibold is director of industry relations for Reynolds and Reynolds and FORT Advisory board member.

“We wish to extend our sincerest congratulations to all of the dealerships honored with this recognition,” Leibold said “We are proud to see so many of our customers recognized in this group who are excelling in their fixed operations departments and becoming examples for other dealerships to emulate.

“Every day at Reynolds we strive to help customers reach and go beyond their goals, and those that made this list are prime examples of how that collaboration continues to bear fruit,” he added.

The 2024 honorees joined the group of certified dealers from 2023, which includes:

—Bozard Ford-Lincoln, St. Augustine, Fla.
—The Niello Company, Sacramento, Calif.
—Tasca Automotive Group of Rhode Island, New York, Illinois, Florida, Missouri and Pennsylvania
—DePaula Automotive Group of Albany, N.Y.
—Kayser Automotive Group of Madison, Wisc.
—Apple Tree Honda and Acura of Asheville, N.C.

To become a Fixed Ops Roundtable Certified Dealer, dealerships must be nominated and undergo a rigorous evaluation process by the Fixed Ops Roundtable advisory board.

Certified dealerships receive digital branding materials to help them promote their certified status to consumers.

“We are thrilled that our nominees, Schomp Automotive Group and Tom Wood Automotive Group, were selected to receive certification,” said Skyler Chadwick, director of product consulting at Cox Automotive. “This is a testament to their commitment to providing exceptional customer service and meeting the highest industry standards.”

Melissa Tse, senior customer success manager at CDK Global added, “It is not surprising to us that our customer, Jim Ellis Automotive Group, has been chosen to receive this esteemed certification. We have witnessed firsthand Jim Ellis’s unwavering dedication to excellence and their commitment to providing top-notch service to customers. Congratulations to all of the honorees.”

Fixed Ops Roundtable’s Certified Partner Program also continues to expand, now boasting over 42 certified partners. This group includes Reynolds and Reynolds, CDK Global, Cox Automotive, BG Products, Automotive Warranty Network, Brooke AI, and Northwood University.

“These partners are recognized for their commitment to excellence and their ability to effectively support auto dealerships,” the organization said.

To learn more about the Fixed Ops Roundtable Certified program, visit https://www.fixedopsroundtablecertified.com.