CINCINNATI -

It was announced this month that Ford has selected the Automotive Services Division of SGS North America  as the new consultation provider for the company’s certified pre-owned program.

Under the partnership, SGS Automotive Services will validate the company’s dealership CPO processes, officials noted.

SGS offers Ford dealership visits and customer service assessment, giving the automaker’s CPO program a “comprehensive consultation and evaluation process.” 

This is designed to ensure Ford’s certified pre-owned dealer body across the U.S. provides a “consistent brand experience” and the “best service possible” to customers.

“This new relationship with Ford Certified Pre Owned gives SGS the opportunity to assist one of America’s largest and most prestigious automotive brands in achieving their certified program objectives,” said Bob Gapinski, vice president of operations.

“The relationship also further expands the ever growing SGS footprint within the certified pre-owned consultation marketplace.”

 

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