Virginia Connell says that with the substantial size of the auto service market for maintenance and repair, when a sector gains even a fraction in market share, that means auto dealers are leaving millions of dollars in potential revenue on ... [Read More]

The Canadian non-prime auto finance space is getting a jolt from a finance company that has grown its portfolio in that credit segment exponentially within the United States. Westlake Financial Services and Nowcom Corp. recently announced a strategic partnership with ... [Read More]

The mission of the Tim Horton Children’s Foundation is to “foster the strengths within youth to achieve their full potential and empower them to pursue a life without limits.” The 22nd Canadian Black Book Kathy Ward Memorial Golf tournament, which took ... [Read More]

The service department is often referred to as the backbone of the dealership; it’s known to bring hard-earned customers back in again and again. Surprisingly, we found that on average only 31% of recent used-vehicle customers plan to return to ... [Read More]

A lengthy purchasing process, price negotiation, hidden fees, confusion and lack of transparency, distrust in salespeople, getting a good trade-in offer, and understanding financing options. Those are some of what Pfaff Automotive Partners says are top auto buyer frustrations. The ... [Read More]

At the touch of an app with the Porsche Passport monthly subscription plan, members get unlimited swaps between models. Porsche Passport conducted a U.S. pilot program in Atlanta and will expand to Las Vegas, Phoenix and San Diego. Now, the exclusive monthly ... [Read More]

ADESA has named new general managers at three of its auctions, for two in the United States and one in Canada. Starting with Canada, Matthew Creese is the new general manager at ADESA St. John’s in Newfoundland. In the U.S., Jeff ... [Read More]

Canada’s Minister of Natural Resources Amarjeet Sohi has announced a nearly $2 million investment for the development of two electric vehicle infrastructure projects in Quebec. Through one of the projects, utilities will be able to “dynamically adjust power output and ... [Read More]

Many people know Alexa as a service allowing them to interact with technology and use it for finding the nearest restaurant, for example. Under a new Transport Canada pilot program, users could soon be able to say, “Alexa, open vehicle ... [Read More]

After announcing in April that it would bring Kelley Blue Book to Canada, Cox Automotive Canada on Aug. 14 announced the arrival of MarketLens and Pricing Service Industry Solutions of Kelley Blue Book for its clients and dealers. Kelley Blue ... [Read More]