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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Diverse, inclusive workforce can drive financial performance

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Thursday, Apr. 9, 2020, 03:44 PM
Sarah Rubenoff, Correspondent
Workplace culture. It can feel somewhat like a nebulous term, one that may not have always played such a key role in a company strategy just a few years ago.  But now, with industries across most all sectors looking to ... [Read More]

TRADER Corp.’s Remote Selling Suite seeks to help dealers mobilize online operations

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Thursday, Apr. 9, 2020, 03:23 PM
Auto Remarketing Canada staff
As part of its commitment to support Canadian dealers during the COVID-19 pandemic, Canadian digital automotive solutions provider TRADER Corp. launched the Remote Selling Suite. The company says that with the Remote Selling Suite, dealers can carry out everyday sales ... [Read More]

Challenging month for CPO car sales in Canada

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Thursday, Apr. 9, 2020, 03:07 PM
Joe Overby, Senior Editor
Much like the U.S. set, the Canadian certified pre-owned vehicle market appeared to have struggled in March, amid the COVID-19 pandemic. Here’s a rundown of how a few automakers fared, based on results shared with Auto Remarketing Canada: Toyota had ... [Read More]

Serpa’s stress-reducing measures include ‘one price’ online store

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Monday, Apr. 6, 2020, 05:15 PM
Auto Remarketing Canada staff
Saying it has “radically revamped its operations to reduce stress” during the COVID-19 outbreak, Serpa Automotive Group has introduced a “one price” online store while continuing its dealer operations. The company’s founder and dealer principal Frank Serpa, noting his company ... [Read More]

Next generation of automotive leaders: Dealers talk recruiting, retaining & changing perspectives

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Thursday, Apr. 2, 2020, 03:21 PM
Sarah Rubenoff, Correspondent
[EDITOR'S NOTE: This story appears in Auto Remarketing Canada's Women & Automotive Profiles in Leadership issue. Reporting for and writing of this story was conducted prior to the COVID-19 pandemic's most severe impact on the auto market] According to McKinsey ... [Read More]

Eco-minded ridesharing platform expands to Ottawa

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Wednesday, Apr. 1, 2020, 06:27 PM
Auto Remarketing Canada staff
Pushed in part by the coronavirus crisis, Facedrive, a Canadian ridesharing platform that allows passengers to request rides in electric, hybrid or gas-powered vehicles, has expanded to Ottawa. The company says it is a peer-to-peer, eco-friendly and socially responsible ridesharing ... [Read More]

CARFAX Canada provides COVID-19 update

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Tuesday, Mar. 31, 2020, 03:25 PM
Auto Remarketing Canada staff
CARFAX Canada knows that the COVID-19 crisis is having a profound effect on its customers and employees. The company said it is committed to supporting its partners and listed several steps it is taking in that area. First, the company ... [Read More]

Canadian dealer groups respond to COVID-19 pandemic

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Monday, Mar. 30, 2020, 02:35 PM
Joe Overby, Senior Editor
UPDATED: Story has been updated to reflect OpenRoad's new strategy. In light of the COVID-19 pandemic, here is a roundup of how some dealer groups in Canada are responding, AutoCanada, a dealership group with locations in eight Canadian provinces and ... [Read More]

TRADER Corp. lowers prices to help dealers through crisis

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Friday, Mar. 27, 2020, 02:58 PM
Auto Remarketing Canada staff
Working to support auto dealers that are “seeking financial flexibility while navigating the economic impact” of COVID-19, TRADER Corp. is offering Canadian dealer partners a 50% price reduction on all autoTRADER.ca marketplace products. The nationwide marketplace price reduction plan is ... [Read More]

Canadian Black Book’s opening wholesale and retail forecast amid COVID-19

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Thursday, Mar. 26, 2020, 02:50 PM
Auto Remarketing Canada Staff
The Canadian Black Book analyst team released a comprehensive look at the country’s automotive wholesale and retail landscapes as auctions, dealers and finance companies all navigate the business challenges brought on by COVID-19. Analysts began their report by recapping last ... [Read More]
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