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Napleton’s customer experience success story
Monday, Jan. 26, 2026, 09:20 PM
In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue ... Listen Here
Fact or fiction — The truth behind EVs
Monday, Jan. 26, 2026, 07:58 PM
Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The ... Listen Here
What’s on Tapp with America’s Group CEO
Monday, Jan. 26, 2026, 07:45 PM
America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. The conversation about Tapp’s career in the wholesale market and what might be ahead for ... Listen Here

Enterprise’s Canadian subsidiary to buy Discount Car and Truck Rentals

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Friday, Dec. 6, 2019, 03:44 PM
Auto Remarketing Canada Staff
The Canadian subsidiary of Enterprise Holdings will be purchasing Discount Car and Truck Rentals Ltd., a Canadian car and truck rental company. The agreement between Enterprise Holdings and Discount Car and Truck Rentals was announced Thursday, and the deal would ... [Read More]

DRIVING INSIGHTS: Sell your service department to sell more cars

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Thursday, Dec. 5, 2019, 03:01 PM
Drew Harden, CARFAX Canada
Did you know that your most effective used-car sales team is likely your service department? Among used-car buyers who service at a dealership, 74% shop that dealership for their next used vehicle, and 55% buy their next used vehicle there. ... [Read More]

Osman Auction legacy to continue as Manheim Edmonton

Manheim Edmonton
Tuesday, Dec. 3, 2019, 08:32 PM
Auto Remarketing Canada staff
Manheim Edmonton announced on Nov. 26 that it will expand its existing weekly dealer and commercial auction to public auctions and continue the Osman Auction legacy under the Manheim Edmonton name. The move took place beginning with the public auction ... [Read More]

Digital Finance Institute honors Scotiabank

scotiabank from shutterstock
Monday, Dec. 2, 2019, 04:36 PM
Auto Remarketing Canada Staff
Before November closed, Scotiabank collected another accolade. Scotiabank was named the winner of the Judge’s Choice Award for Responsible Innovation in Financial Services at the 2019 Annual Canadian FinTech & AI Awards. The awards recognize banks, credit unions, innovators, investors, ... [Read More]

CBB Retained Value Index dips for first time in 7 months

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Thursday, Nov. 21, 2019, 04:32 PM
Auto Remarketing Canada Staff
Canadian Black Book vice president of research and analytics Brian Murphy summed up the latest reading of the CBB Retained Value Index with six words. “What goes up, must come down,” Murphy said in a news release sent to Auto ... [Read More]

DRIVING INSIGHTS: The path to selling more certified pre-owned vehicles

dealership
Thursday, Nov. 21, 2019, 04:11 PM
Drew Harden, CARFAX Canada
Certified pre-owned programs offer a great opportunity to increase your gross. However, the word certified means different things to different people, which creates confusion for customers and challenges for dealerships. What does a customer really want when they’re looking to buy certified, ... [Read More]

Auction Life photo spread in next ARC magazine

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Wednesday, Nov. 20, 2019, 07:43 PM
Auto Remarketing Canada Staff
Attention, Canadian auto auctions: Auto Remarketing Canada is putting together an “Auction Life” photo spread for our next print issue.  If your auction or auction group would like to participate, submit photos via email to senior editor Joe Overby at [email protected] no later than close ... [Read More]

New leader for Mercedes-Benz Financial Services Canada

James Ryan
Thursday, Nov. 7, 2019, 07:43 PM
Auto Remarketing Canada staff
The new president and chief executive officer for Mercedes-Benz Financial Services Canada Corp., James Ryan, will head up the Canadian divisions of Mercedes-Benz Financial Services and Daimler Truck Financial. He will lead a team of 165 employees.. Ryan succeeds Stefan ... [Read More]

MUVIT: Helping connect buyers, sellers from anywhere, anytime

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Thursday, Nov. 7, 2019, 07:05 PM
Auto Remarketing Canada staff
As digital wholesale platforms continue growing in Canada, Cox Automotive Canada has launched a new Canadian dealer-to-dealer digital auction platform that it says can use Manheim’s brand and physical auction services to deliver a competitive advantage to all dealers and ... [Read More]

Million-dollar sales record for Axis Auto Finance

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Wednesday, Nov. 6, 2019, 07:15 PM
Auto Remarketing Canada staff
Axis Auto Finance originated $1 million in new loans in a single day. The milestone, which took place at the end of September, was a single-day originations record for the company. The record highlights the culmination of 12 months of ... [Read More]
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