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This Month's Focus

Artificial Intelligence
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Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between AI capabilities & dealer needs
Monday, May. 11, 2026, 09:42 AM
A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

TIADA reiterates availability of training for FTC Safeguards Rule

training
Tuesday, Aug. 23, 2022, 06:09 PM
BHPH Report Staff
Both a federal agency and multiple national associations are urging the Federal Trade Commission to delay implementation of amended Safeguards Rule. However, if the regulation stays on its course to be enforced beginning in December, the Texas Independent Automobile Dealers ... [Read More]

Advantage rolls out unlimited connectivity GPS risk-mitigation solution

Advantage execs for web
Tuesday, Aug. 23, 2022, 06:07 PM
BHPH Report Staff
On Tuesday, Advantage Automotive Analytics debuted Evo UL, an unlimited connectivity GPS risk-mitigation solution. By employing the latest GPS hardware and applying sophisticated proprietary technology, Advantage claimed that it is the first modern data analytics and advanced, risk-mitigation solutions provider ... [Read More]

PODCAST: DC talk with NIADA’s Brett Scott

Brett Scott with NIADA logo
Tuesday, Aug. 16, 2022, 04:54 PM
BHPH Report Staff
Brett Scott, who is vice president of government affairs at the National Independent Automobile Dealers Association, took some time away from being on Capitol Hill for this episode of the Auto Remarketing Podcast. Scott recapped what the atmosphere is like ... [Read More]

Byrider remains on tech push with Lightico partnership

Byrider Killeen for web
Thursday, Aug. 11, 2022, 06:04 PM
BHPH Report Staff
Byrider used technology recently to upgrade the capabilities of its service department. The network of more than 150 buy-here, pay-here dealership locations also leveraged technology to enhance its collections. While a partnership with Shopmonkey was for the service department, Byrider ... [Read More]

Tricolor named a finalist for 2 Finovate Awards

daniel chu for web_0
Thursday, Aug. 4, 2022, 05:55 PM
BHPH Report Staff
Tricolor is in the running for a pair of prestigious honors. The tech-enabled Community Development Financial Institution (CDFI) and one of the nation’s largest used-vehicle retailers that caters to Hispanic consumers announced it has been named a finalist in two ... [Read More]

Byrider continues ongoing tech investment with Shopmonkey partnership

Byrider lot for web
Thursday, Aug. 4, 2022, 05:53 PM
BHPH Report Staff
Byrider is adding a new tool for the service drive at its 148 locations. This week, Byrider selected Shopmonkey — a cloud-based auto shop management platform as its newest technology partner. According to a news release, this relationship is part ... [Read More]

July bankruptcies dip, but experts brace for future rise

bankruptcy 1
Thursday, Aug. 4, 2022, 05:51 PM
BHPH Report Staff
While bankruptcy filings soften again in July, experts caution that the trend could change later this year. According to data provided this week by Epiq Bankruptcy, bankruptcy filings totaled … [Read More]

Justice Department & CFPB repeat SCRA stipulations for auto finance

USAA gives first of 4 vehicles this year to military veterans
Tuesday, Aug. 2, 2022, 02:36 PM
BHPH Report Staff
Attention buy-here, pay-here dealerships with related finance companies as well as lease-here, pay-here operators. If your book of business contains individuals who are actively serving in the military, a stern letter from the Department of Justice and the Consumer Financial ... [Read More]

National Lenders unveils cloud-based insurance tracking software

risk management
Thursday, Jul. 21, 2022, 07:09 PM
BHPH Report Staff
National Lenders General Agency made its sixth significant move since March, as the company looks to provide innovative tech solutions for independent dealers and special finance companies. This week, National Lenders added to its offerings by rolling out cloud-based insurance ... [Read More]

XpressCredit enhances underwriting capability with Lokyata’s BankAnalyze

problems and solutions
Thursday, Jul. 21, 2022, 07:04 PM
BHPH Report Staff
XpressCredit, a fintech that focuses on the small independent auto dealer market, recently selected Lokyata’s BankAnalyze solution to help support contract decisioning for XpressCredit’s network of thousands of independent dealers nationwide. XpressCredit is designed to provide users with one point ... [Read More]

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