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This Month's Focus

Artificial Intelligence
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Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between AI capabilities & dealer needs
Monday, May. 11, 2026, 09:42 AM
A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Various parts of latest bankruptcy data ‘tell a different story’

bankruptcy image
Thursday, Jul. 14, 2022, 02:50 PM
BHPH Report Staff
Overall bankruptcy filings dropped by double digits year-over-year at the halfway point of 2022. But experts said after looking deeper at two specific trends that these data points “tell a different story.” According to data provided by Epiq Bankruptcy Analytics, ... [Read More]

PODCAST: Recommendations for BHPH operators about CECL standards

podcast image
Tuesday, Jul. 12, 2022, 02:00 PM
BHPH Report Staff
Subprime Analytics president Ken Shilson appeared again on the Auto Remarketing Podcast to discuss what he thinks is one of the most important operational challenges buy-here, pay-here dealers are going to face before the end of the year. It’s implementation ... [Read More]

DriveItAway unveils Bolt EV subscription to ownership program

DriveItAway Bolt EV for web
Thursday, Jul. 7, 2022, 01:42 PM
BHPH Report Staff
The newest developments connected with DriveItAway have distinct Michigan connections. First, the provider subscription-to-purchase technology announced on Wednesday that it has launched its electric vehicle program with General Motors to offer the Chevrolet Bolt and Chevrolet Bolt EUV.  And the ... [Read More]

COMMENTARY: Can Great Recession lessons help dealers in 2022?

auto finance pic 2
Tuesday, Jul. 5, 2022, 02:56 PM
David Meyer, Advantage Automotive Analytics
Signed into law in June 2009, the $3 billion Car Allowance Rebate System (CARS) law, commonly called “Cash for Clunkers,” by President Barack Obama had numerous, had many long-lasting, effects on the automotive retail industry. The similarities — and differences ... [Read More]

Auction of pristine BMW raises $33,500 for NIADA Foundation

Dare Saul for web
Tuesday, Jun. 28, 2022, 02:36 PM
BHPH Report Staff
Dare Saul wanted to raise money for the NIADA Foundation. And the Arkansas operator wanted a highline model he could immediately list online, too. Saul accomplished both goals last week during the final day of the NIADA Convention at the ... [Read More]

Texas operator named 2022 NIADA National Quality Dealer

Top NIADA dealer for web
Monday, Jun. 27, 2022, 12:55 AM
BHPH Report Staff
Everything is bigger in Texas evidently, including the amount of top independent dealerships. Tommy Gregory, owner of Abilene Used Car Sales in Abilene, Texas, was named the 2022 National Quality Dealer of the Year by the National Independent Automobile Dealers ... [Read More]

New NIADA president seeks to execute association’s strategic plan

NIADA Scott Allen for web
Monday, Jun. 27, 2022, 12:54 AM
BHPH Report Staff
A plan is in place, and the organization has a new leader charged with executing it. Scott Allen, owner of Auto Land in Haltom City, Texas, began his term as president of the National Independent Automobile Dealers Association for 2022-23 ... [Read More]

NIADA welcomes Pollak to Ring of Honor

news pic
Thursday, Jun. 23, 2022, 02:53 PM
BHPH Report Staff
Already with a large collection of accolades and awards, you might say that Dale Pollak now is standing tall on the front line of the independent dealership world, as he’s now considering himself to be a “real car guy.” Pollak, ... [Read More]

Details of dealermallUSA by NIADA to help members retail certified inventory & more

dealermallUSA screenshot for web
Monday, Jun. 20, 2022, 05:44 PM
BHPH Report Staff
The National Independent Automobile Dealers Association is introducing a new way for its members to show — and sell — their inventory. Coinciding with the open of the association’s convention, the organization launched dealermallUSA by NIADA. Dubbed the official NIADA ... [Read More]

ABCoA highlights capabilities of newest, cloud-based DMS

cloud computing
Thursday, Jun. 16, 2022, 03:28 PM
BHPH Report Staff
Advanced Business Computers of America (ABCoA) rolled out its latest dealership tool on Thursday. The Software-as-a-Service company known for Deal Pack and cyclCRM announced a new dealer management software (DMS) called DST Dealership Sales Tools. ABCoA highlighted DST is a ... [Read More]

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