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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

AUL-Tech designed for VSC coverage of complex automotive technology systems

AUL image for web
Monday, May. 11, 2020, 03:03 PM
SubPrime Auto Finance News Staff
The newest vehicle service contract product from AUL Corp., is designed to address the increasingly complex technology systems found in today’s vehicles, components that can cost thousands of dollars to repair or replace. AUL’s senior vice president of product development ... [Read More]

J.D. Power insight on subprime new-car paper with 0%, 84-month terms

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Friday, May. 8, 2020, 02:46 PM
Nick Zulovich, Senior Editor
Typically, the most attractive new-vehicle financing terms and rates from captives only are granted to consumers who reside in the highest credit tiers. With more than 30 million workers now unemployed and trillions of dollars in federal assistance being pushed ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Westlake ventures into commercial vehicle financing

work trucks for website
Friday, May. 8, 2020, 02:43 PM
SubPrime Auto Finance News Staff
Westlake Financial continues to find ways to grow its overall portfolio. This week, Westlake rolled out a new commercial vehicle financing program, which will be available in eight markets and will expand nationwide throughout the year. The move comes after ... [Read More]

Regulatory roundup: Injunction for collections, CFPB on SBA loans and FTC on credit reporting

latest news
Thursday, May. 7, 2020, 02:34 PM
Nick Zulovich, Senior Editor
A variety of regulatory developments within financial services arrived this week, ranging from a federal judge siding with a national collections organization, the Consumer Financial Protection Bureau offering guidance involving federal assistance for small businesses as well as the Federal ... [Read More]

DOWC rolls out broadened tire and wheel protection product

nitro logos for web
Wednesday, May. 6, 2020, 04:14 PM
SubPrime Auto Finance News Staff
Dealer Owned Warranty Co. (DOWC) expanded its menu of products on Tuesday, as the provider and administrator of F&I products and services introduced NitroShield, a complete tire and wheel protection product. As part one of a complete tire and wheel ... [Read More]

Assurant remains in acquisition mode, adding AFAS

acquisition
Wednesday, May. 6, 2020, 04:07 PM
SubPrime Auto Finance News Staff
Assurant continues to be in long-term growth mode via acquisitions. On Tuesday, the firm that offers F&I products, training and other educational services announced it has acquired American Financial & Automotive Services (AFAS), a provider of F&I products and services, ... [Read More]

PODCAST: Dasceq data about collections and call centers during COVID-19

randy spradlin image for web
Wednesday, May. 6, 2020, 04:05 PM
SubPrime Auto Finance News Staff
Dasceq gathered a variety of recent data points about how collections and call-center activities have evolved during the coronavirus pandemic. The company’s vice president of sales Randy Spradlin joined senior editor Nick Zulovich for this episode of the podcast to ... [Read More]

S&P Global Ratings uncovers volume of contract modifications

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Tuesday, May. 5, 2020, 02:25 PM
SubPrime Auto Finance News Staff
Viewed through the prism of the U.S. auto asset-backed securities (ABS) market, S&P Global Ratings generated a report examining the depth and potential impact of extensions of vehicle installment contracts because of the COVID-19 pandemic. According to a report based ... [Read More]

Daily Experian data sheds light on 43% of Americans with car payments

Melinda Zabritski at AFSA
Monday, May. 4, 2020, 03:00 PM
Nick Zulovich, Senior Editor
Based on daily consumer survey information now made available by Experian, Americans appear to be in a better position to maintain their auto-finance payments over other financial commitments like credit cards or a housing obligation through a mortgage or rent. ... [Read More]

Zero-percent finance deals hit record in April

auto financing
Friday, May. 1, 2020, 01:32 PM
SubPrime Auto Finance News Staff
Those “well-qualified buyers” certainly appeared to take advantage of the generous financing terms captives offered in April based on the information shared by Edmunds on Friday morning. Edmunds reported that zero-percent finance deals surged to a record level in April ... [Read More]

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