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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

GWC Warranty: 4 tips to help dealers generate more profit

couple at dealership
Monday, Jan. 27, 2020, 03:39 PM
SubPrime Auto Finance News Staff
The first month of 2020 already might be nearly gone, but the team at GWC Warranty emphasized that dealerships still have the opportunity to generate more profit this year compared to 2019. “It’s worth your time to consider any opportunity ... [Read More]

FTC receives nearly 1.7M fraud reports in 2019

fraud magnifying glass
Friday, Jan. 24, 2020, 03:26 PM
SubPrime Auto Finance News Staff
New information released this week by the Federal Trade Commission reinforced how widespread fraud is — and not just in the auto-finance industry. The FTC’s Consumer Sentinel Network received 3.2 million reports in 2019, including nearly 1.7 million fraud reports ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

24 AGs throw support behind CFPB and Dodd-Frank Act protections

legal analysis
Friday, Jan. 24, 2020, 03:24 PM
SubPrime Auto Finance News Staff
Two dozen state attorneys general are joining their legal horsepower together to support their federal regulatory colleagues in what they believe is a threat against consumer protections provided by the Dodd-Frank Act. This week, New York Attorney General Letitia James ... [Read More]

PossibleNOW: The surprising ripple effect of a consumer consent and privacy compliance request

data privacy
Thursday, Jan. 23, 2020, 02:28 PM
Eric Holtzclaw, PossibleNOW
Rooted in increased regulation such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) and general customer backlash, a growing emphasis on collecting consent and ensuring privacy of customer data exists. In this environment, the “cost” of compliance ... [Read More]

Part I of recovery commentary: Skip-tracing strategy and measuring value

best practices
Wednesday, Jan. 22, 2020, 04:59 PM
Joel Kennedy, NAF Association
Editor’s note: This commentary is the first in a series compiled by Joel Kennedy, who is the current president of the National Automotive Finance Association and chief operating officer at TruDecision, looking at the intricacies of repossessions and recovery. The ... [Read More]

Loss Prevention Services outlines plans for new management platform

car
Wednesday, Jan. 22, 2020, 04:21 PM
SubPrime Auto Finance News Staff
Coming off of a year when the company said it generated 40% growth on an annual basis, Loss Prevention Services announced plans this week for its new repossession management platform. The company highlighted that SysHub will provide a suite of ... [Read More]

Dallas-based auto-finance nonprofit secures $10M from Goldman Sachs

money-stack
Wednesday, Jan. 22, 2020, 04:18 PM
SubPrime Auto Finance News Staff
A nonprofit auto-finance organization launched in Dallas in 2013 and certified by the federal government received quite an injection of funding this week from Goldman Sachs. On the Road Lending announced on Tuesday that it received a loan of up to ... [Read More]

Auto defaults close 2019 at steady rate

latest news
Tuesday, Jan. 21, 2020, 02:58 PM
SubPrime Auto Finance News Staff
The auto default rate in December came in at the same pace analysts spotted during the previous month and at nearly the same level or even much lower than what they noticed to close the calendar going back 10 years. ... [Read More]

Equifax expands partnerships to enhance auto underwriting

partnership picture
Monday, Jan. 20, 2020, 04:33 PM
SubPrime Auto Finance News Staff
Equifax recently made another move to give its auto-finance company clients a more vivid picture of what their applicants’ credit background truly might be. The Automotive Intelligence Council member announced new direct-to-consumer partnerships with Esusu, MoCaFi and Zingo that Equifax ... [Read More]

December generates ‘signs of improvement’ in auto ABS market

money stack 100684213
Monday, Jan. 20, 2020, 04:31 PM
SubPrime Auto Finance News Staff
Kroll Bond Rating Agency (KBRA) noticed “signs of improvement” within the auto loan ABS market in December. According to its latest report shared with SubPrime Auto Finance News, analysts indicated annualized net losses in KBRA’s Prime Auto Loan Index remained flat ... [Read More]

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