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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

SCUSA and Chrysler Capital give paperless customers a chance to win $10K

online auto financing
Thursday, Feb. 14, 2019, 02:23 PM
SubPrime Auto Finance News Staff
Santander Consumer USA and Chrysler Capital are set to give away some valuable paper in hopes of getting more customers in their portfolios to adopt its paperless billing option. This month, Santander Consumer USA and Chrysler Capital rolled out a ... [Read More]

ARA partners with Advantage GPS to help repo agents

partnership
Wednesday, Feb. 13, 2019, 04:18 PM
SubPrime Auto Finance News Staff
With the auto finance default rate in December rising above 1 percent and new data showing more than 7 million people with a contract 90 days or more delinquent, it might be a busy year for repossessions and recoveries. To ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

New York Fed puts 7M auto delinquencies in context

money-key
Wednesday, Feb. 13, 2019, 04:15 PM
SubPrime Auto Finance News Staff
A quartet of analysts took a deep look at the auto finance data after the Federal Reserve Bank of New York’s Center for Microeconomic Data released its Quarterly Report on household debt and credit on Tuesday. At first blush, it ... [Read More]

Prospects for 2019 tax season: ‘I don’t think we really know’

tax refund 2
Tuesday, Feb. 12, 2019, 03:13 PM
Nick Zulovich, Senior Editor
Whether it’s during company conference calls or coffee-shop chatter, many individuals with an interest in auto financing are keeping a close watch on this tax season, especially in light of the longest government shutdown already unfolding to begin 2019 and elected ... [Read More]

Westlake closes record-breaking year with portfolio surpassing $8B

growth chart with man
Monday, Feb. 11, 2019, 04:36 PM
SubPrime Auto Finance News Staff
All of the metrics Westlake Technology Holdings shared about its 2018 performance headed in directions that would please just about any executive team or board of directors. And the company already is aiming for double-digit improvement this year. The company ... [Read More]

Ruszkowski now president and COO of Carleton

job promotion
Monday, Feb. 11, 2019, 04:34 PM
SubPrime Auto Finance News Staff
Effective immediately, Matt Ruszkowski has been named president and chief operating officer of Carleton, a provider of compliant consumer loan calculations and lending document generation software. A company news release indicated Ruszkowski will lead Carleton’s experienced executive leadership team toward ... [Read More]

AUL names Frank as manager of operations

news pic
Monday, Feb. 11, 2019, 04:32 PM
SubPrime Auto Finance News Staff
AUL Corp. recently promoted one of its managers who has been with the vehicle service contracts administrator for more than a dozen years. According to a news release, AUL president and chief executive officer Jimmy Atkinson has elevated Deonna Frank ... [Read More]

Revenue, people and compliance highlight Credit Acceptance year-end report

auto financing
Friday, Feb. 8, 2019, 02:53 PM
Nick Zulovich, Senior Editor
Along with sharing an update involving investigations by state-level authorities in two locations, Credit Acceptance went through a series of year-end figures to detail its 2018 performance. And to go with data about income and originations, the subprime auto finance ... [Read More]

BB&T and SunTrust to merge in $66B stock deal

SuntrustBBT
Thursday, Feb. 7, 2019, 04:07 PM
SubPrime Auto Finance News Staff
Dealerships, especially ones located in the Southeast that have business relationships with SunTrust Banks and BB&T Corp., soon will be working with just one financial institution. The banks announced on Thursday that both companies’ boards of directors have unanimously approved ... [Read More]

COMMENTARY: How dealers can make more in deep subprime without spending more

subprime credit report
Wednesday, Feb. 6, 2019, 05:04 PM
Brian Deeley, Spireon
Dumb question: Who wants to make more money? We all do, of course. But is opening your business to more credit-challenged consumers worth chasing more delinquencies and repos? Good question; and one that becomes problematic if you don’t take the ... [Read More]

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