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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

4 specific areas where F&I trust can be built

best practices
Monday, Aug. 6, 2018, 03:00 PM
SubPrime Auto Finance News Staff
GWC Warranty acknowledged that perhaps the most difficult obstacle to overcome in the dealership F&I office is getting customers to trust that the products store personnel are offering will be worth the added cost. The provider of used-vehicle service contracts ... [Read More]

FTC charges 4 dealers with illegally enhancing credit applications

Federal Trade Commission
Friday, Aug. 3, 2018, 02:08 PM
SubPrime Auto Finance News Staff
Embellishing “stips” to enhance the figures sent to finance company underwriting departments landed a quartet of dealerships in trouble with a top federal regulator. This week, the Federal Trade Commission charged a group of four dealers operating in Arizona and ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
Read More

Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
Read More

Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
Read More

How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
Read More

Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

APRs continue to rise as Fed passes on rate-hike chance

interest rates
Thursday, Aug. 2, 2018, 01:35 PM
Nick Zulovich, Senior Editor
As down payments and the amount financed for new- and used-vehicle deliveries at franchised dealerships stay on a steady pace, Edmunds noticed the impact of the Federal Reserve pushing interest rates higher are starting to leave a mark on APRs. ... [Read More]

KAR taps former captive exec to oversee Preferred Warranties

job promotion
Wednesday, Aug. 1, 2018, 03:34 PM
SubPrime Auto Finance News Staff
KAR Auction Services on Wednesday elevated one of its executives with significant captive finance company experience to lead its division that offers vehicle service contracts. KAR announced Edmund Field has been named president of the company’s Preferred Warranties business unit. ... [Read More]

EFG Companies enhances F&I training to create six-figure revenue rises

best practices
Wednesday, Aug. 1, 2018, 03:07 PM
SubPrime Auto Finance News Staff
Figures that include six digits and a comma typically catch the attention of dealership management. EFG Companies recently calculated that the average EFG trainee generates an additional $204,605 per year in F&I income through a 22-percent performance increase. To help sustain ... [Read More]

Compli launches CMS University, a free masterclass series

computers and business
Wednesday, Aug. 1, 2018, 03:05 PM
SubPrime Auto Finance News Staff
Dealership and finance company managers have another free education option thanks to online availability. This week, Compli, a provider of automated HR and compliance program solutions, introduced CMS University. This four-course series of free masterclass-level online seminars focuses on how ... [Read More]

ARA rolls out newly improved CCRS program

news pic
Wednesday, Aug. 1, 2018, 03:02 PM
SubPrime Auto Finance News Staff
The next step in the collaboration involving the American Recovery Association and the National Automotive Finance Association unfolded on Wednesday. Continuing their repossession efficiency project, ARA unveiled its newly improved Certified Collateral Recovery Specialist (CCRS) program. The resulting baseline standards ... [Read More]

National Auto Care acquired by different private equity firm

acquisition
Tuesday, Jul. 31, 2018, 03:08 PM
SubPrime Auto Finance News Staff
National Auto Care Corp. is changing hands again. The provider of F&I products, administration, consulting services, training and marketing support to independent agents, insurance companies, financial institutions, third-party administrators and credit unions, has entered into an agreement to be acquired ... [Read More]

IRS explains 3 activities typically done by agency scammers

tax refund image
Monday, Jul. 30, 2018, 03:17 PM
SubPrime Auto Finance News Staff
While it’s been more than three months since individuals and businesses had to file their federal income forms, the Internal Revenue Service warned that many taxpayers have encountered individuals impersonating IRS officials — in person, over the telephone and via ... [Read More]

Advice to reduce compensation friction during hiring process

job interview
Monday, Jul. 30, 2018, 03:15 PM
SubPrime Auto Finance News Staff
Automotive Personnel founder and chief executive officer Don Jasensky offered a strategy so finance companies and other employers can handle one of the most challenging portions of the hiring process — the potentially large chasm between the salary offered and ... [Read More]

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