This Month's Focus

Artificial Intelligence

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Carfluent’s new AI tool helps dealerships beat aggregators in searches A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Inside the ‘architectural mismatch’ between generic AI capabilities & dealer needs A new survey report from LotLinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’ Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

20 senior industry leaders upbeat about finance market

More than 10K professionals have completed RISC’s compliance certification program

Used-financing trends produce stable September

3 top executive changes at SCUSA, including CFO and head of operations

Equifax breach roundup: CUNA lawsuit and FTC workshop

Wise F&I boosts plan coverage to 10 years and 100,000 miles

Lawsuit filed over CFPB’s arbitration rule

CFPB survey shows more than 40 percent of households struggle to cover regular bills

Hudson Cook’s Musselman named vice chair of ABA Banking Law Committee

From the editor: The CFPB and a fire alarm

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