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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

How repossession practices could improve based on latest CFPB report

car
Wednesday, Sep. 20, 2017, 02:46 PM
Nick Zulovich, Senior Editor
Hudson Cook partner Allen Denson read through the auto-finance portion of the latest Supervisory Highlights shared by the Consumer Financial Protection Bureau and immediately thought of another credit segment. The CFPB’s report described problems bureau representatives found with vehicles being ... [Read More]

Credit Bureau Connection partners with Clarity Services to enhance consumer history analysis

subprime credit report
Wednesday, Sep. 20, 2017, 02:43 PM
SubPrime Auto Finance News Staff
Credit Bureau Connection (CBC) and Clarity Services have partnered to provide dealers and finance companies what the service providers say is a first-of-its-kind, comprehensive view of a consumer’s credit history. The companies explained exclusive subprime credit data combined with existing ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

New York governor and AG take aggressive actions over Equifax breach

andrew cuomo for SPN
Tuesday, Sep. 19, 2017, 03:26 PM
SubPrime Auto Finance News Staff
Two of the highest ranking officials in New York are using the Equifax security breach to intensify actions within the Empire State, bringing Experian and TransUnion into the matter, too. On Tuesday, Gov. Andrew Cuomo directed the New York Department ... [Read More]

Auto defaults record largest sequential jump in almost 6 years

red arrow graphic
Tuesday, Sep. 19, 2017, 02:22 PM
SubPrime Auto Finance News Staff
Analysts aren’t panicking, but the auto portion of the S&P/Experian Consumer Credit Default Indices made its largest sequential jump in almost six years. On Tuesday, S&P Dow Jones Indices and Experian released data through August and reported the auto loan ... [Read More]

CitiFinancial Credit to pay DOJ $907K for SCRA violations during repossessions

news pic
Monday, Sep. 18, 2017, 07:42 PM
SubPrime Auto Finance News Staff
A suit involving vehicle repossessions and members of the military came to a close Monday. The Justice Department announced that CitiFinancial Credit Co., as successor to CitiFinancial Auto Corp., has agreed to pay $907,000 to resolve allegations that it violated ... [Read More]

DIMONT launches complimentary claims consulting service for storm recovery

handshake
Monday, Sep. 18, 2017, 07:41 PM
SubPrime Auto Finance News Staff
DIMONT is deploying DANA to help the auto-finance industry handle the ramifications of Hurricanes Harvey and Irma. DANA — which is DIMONT Associates Nationwide Adjusters — now is available with a team ready to provide claims management guidance to finance ... [Read More]

NADA offers strategy to handle Equifax concerns

dealership and couple
Monday, Sep. 18, 2017, 03:39 PM
SubPrime Auto Finance News Staff
The National Automobile Dealers Association cautioned store managers and personnel that they’re likely to see two trends surface with regard to the Equifax security breach as customers arrive in the showroom or service drive. Mark Scarpelli, who is the 2017 ... [Read More]

CoreLane debuts cloud-based tool to connect DMS and LOS systems

computers and business
Monday, Sep. 18, 2017, 03:38 PM
SubPrime Auto Finance News Staff
CoreLane Technologies, a provider of innovative transactional connectivity solutions for automotive dealers and finance companies, on Monday announced the launch of CreditLane, a low-cost, scalable cloud-based platform for delivering data between dealers and finance companies. CoreLane will debut the new ... [Read More]

Loan Portfolio Servicing enhances rideshare servicing program

uber picture
Friday, Sep. 15, 2017, 02:36 PM
SubPrime Auto Finance News Staff
Loan Portfolio Servicing (LPS) this week announced the latest expansion of the company’s rideshare portfolio servicing platform, making LPS one of the biggest and most experienced rideshare servicers in the nation. Most recently, LPS was retained to service 7,000 rideshare ... [Read More]

ARA and RDN partner to bolster finance companies and repo agencies

news update
Friday, Sep. 15, 2017, 02:34 PM
SubPrime Auto Finance News Staff
The American Recovery Association (ARA) announced a new partnership on Friday with Recovery Database Network (RDN), a business unit of KAR Auction Services. The organizations highlighted the agreement will help finance companies manage and monitor vendor compliance by integrating ARA’s ... [Read More]

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