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This Month's Focus

Artificial Intelligence
Presented by
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here

RateGenius hits new milestone, aims for 400,000 refinanced contracts

man-driving
Wednesday, Sep. 6, 2017, 02:27 PM
SubPrime Auto Finance News Staff
RateGenius, an online auto refinancing platform, recently reached a milestone by refinancing more than 334,738 installment contracts, saving customers an estimated $350.5 million since its inception in 1999. “It’s gratifying to know that we've helped so many people save such ... [Read More]

FCC to examine 11 recommendations for blocking phone calls

collections
Wednesday, Sep. 6, 2017, 02:25 PM
SubPrime Auto Finance News Staff
How collections departments can make contact with customers via phone might be impacted by what the Federal Communications Commission is currently reviewing. The agency’s consumer advisory committee is expected to consider a recommendation from its robocalls working group on blocking unwanted ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Edmunds notices down payments keep rising for used and new financing

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Tuesday, Sep. 5, 2017, 02:52 PM
SubPrime Auto Finance News Staff
While many of the August auto finance metrics Edmunds compiled and shared remained stable on a year-over-year basis, analysts did spot one rise that should be pleasing to finance companies. Edmunds noticed increases in down payments in August for both ... [Read More]

FIS and Equifax launch solution to prevent financial fraud and identity theft

thumbprint
Friday, Sep. 1, 2017, 01:46 PM
SubPrime Auto Finance News Staff
Your thumbprint isn’t just for your iPhone any longer. FIS and Equifax recently teamed up to improve consumer experiences by bringing new levels of convenience and security to consumers challenged with maintaining multiple usernames and passwords to protect themselves from ... [Read More]

FactorTrust partners with Enova Decisions to bolster consumer credit availability

partnership
Friday, Sep. 1, 2017, 01:44 PM
SubPrime Auto Finance News Staff
This week, alternative credit data provider FactorTrust announced a partnership with predictive analytics and digital decisioning company, Enova Decisions, to integrate FactorTrust’s proprietary data into its Colossus digital decisioning platform. Executives highlighted the integration will strengthen Enova Decisions’ platform with ... [Read More]

Survey shows how dealers struggle to grasp potential of F&I programs

contract
Thursday, Aug. 31, 2017, 02:51 PM
Nick Zulovich, Senior Editor
A recent survey of dealers showed how some operators are struggling to understand the complexities of F&I programs, resulting in limited penetration during vehicle deliveries. Protective Asset Protection, which operates dealer-owned warranty programs (DOWC) and other F&I products for dealers, ... [Read More]

Hyundai Capital America out to help customers hit by Harvey

news pic
Wednesday, Aug. 30, 2017, 02:27 PM
SubPrime Auto Finance News Staff
In a move similar to the one made by the captive for Toyota and Lexus, Hyundai Capital America, which does business as Hyundai Motor Finance, Genesis Finance and Kia Motors Finance, has announced that it is offering payment relief solutions to ... [Read More]

Ford Motor Credit leverages machine learning to enhance underwriting, reduce risk

money-key
Wednesday, Aug. 30, 2017, 02:02 PM
SubPrime Auto Finance News Staff
Ford Motor Credit and ZestFinance recently announced the results of a study that measured the effectiveness of machine learning to better predict risk in auto financing and potentially expand auto financing for millennials and other Americans with limited credit histories. ... [Read More]

Calls intensify for Cordray to reveal political aspirations

Richard Cordray for SPN
Wednesday, Aug. 30, 2017, 02:00 PM
SubPrime Auto Finance News Staff
The chairman of the House Financial Services Committee wants a definitive answer to a question that both he and Consumer Bankers Association president and chief executive officer Richard Hunt have been asking for some time: Is Consumer Financial Protection Bureau ... [Read More]

Finance regulators, providers offering help to Harvey victims

hurricane stock pic
Tuesday, Aug. 29, 2017, 02:13 PM
Nick Zulovich, Senior Editor
As Texas continues to contend with the ongoing torrential rain and flooding, state and federal financial regulatory agencies along with finance providers are taking steps to offer assistance to customers who have been impacted. Officials from the Office of the Comptroller ... [Read More]

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