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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Avoiding subprime completely can make credit unions ‘elitist’

subprime clouds
Friday, Aug. 5, 2016, 03:34 PM
Nick Zulovich, Senior Editor
Indiana Members Credit Union chief executive officer Ron Collier explained how this segment of auto financing providers can become “elitist” if all they do is book vehicle installment contracts with consumers whose FICO scores are 800 or higher. Perhaps credit ... [Read More]

More than 100 lawmakers want CFPB arbitration plan enacted

capitol hill for spn story
Thursday, Aug. 4, 2016, 04:34 PM
SubPrime Auto Finance News Staff
The Congressional summer recess might just be rampimg up in earnest this week, but 38 Senate members and another 65 House lawmakers delivered a letter to Consumer Financial Protection Bureau director Richard Cordray to push through the agency’s plan to limit ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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Tough decision: Manage the book or grow the book?

analyst
Wednesday, Aug. 3, 2016, 03:55 PM
Nick Zulovich, Senior Editor
In the executive boardrooms at automakers and finance companies, challenging conversations are being conducted. With sentiment intensifying about “plateauing” new-vehicle sales and institutions consistently looking for yield in light of where the Federal Reserve has kept interest rates, deciding whether ... [Read More]

CFPB incorporating more comments into complaint database

hand using tablet
Tuesday, Aug. 2, 2016, 03:11 PM
SubPrime Auto Finance News Staff
At last check (including June activity), the Consumer Financial Protection Bureau said the agency has handled approximately 930,700 total complaints across all products since opening its complaint database in June 2012. While only a small fraction of that complaint figure stems ... [Read More]

Collection experts dissect CFPB’s latest proposal

over due notice
Monday, Aug. 1, 2016, 03:54 PM
Nick Zulovich, Senior Editor
While BillingTree offered some first-hand assessments from attendees who were in Sacramento, Calif., for the Consumer Financial Protection Bureau’s field hearing after the agency released its debt collection regulatory proposal, SubPrime Auto Finance News also connected with a current member ... [Read More]

Utah now part of Reynolds F&I library

Salt Lake City
Monday, Aug. 1, 2016, 03:45 PM
SubPrime Auto Finance News Staff
Reynolds and Reynolds continued to build its resources for dealerships by recently releasing the Reynolds LAW Utah F&I Library, which is a comprehensive catalog of standardized, legally reviewed finance and insurance (F&I) documents for franchised dealers throughout the state of ... [Read More]

Initial industry reaction to CFPB debt collection proposal

handshake
Friday, Jul. 29, 2016, 03:47 PM
Nick Zulovich, Senior Editor
In what might be a positive development for auto finance companies, both the American Financial Services Association and the Consumer Bankers Association picked up on the same segment of the debt collection regulatory proposal the Consumer Financial Protection Bureau unveiled ... [Read More]

6 components of CFPB’s debt collection proposal

debt collection pic
Thursday, Jul. 28, 2016, 01:52 PM
SubPrime Auto Finance News Staff
How finance companies and buy-here, pay-here dealerships execute one of their most important functions — collections — now potentially has six additional layers of compliance requirements stemming from the regulatory proposal rolled out by the Consumer Financial Protection Bureau on ... [Read More]

NextGear Capital coming to 68 CarMax auction locations

gavel and money
Wednesday, Jul. 27, 2016, 02:47 PM
SubPrime Auto Finance News Staff
NextGear Capital announced an agreement with CarMax on Wednesday that will allow dealers to use their NextGear Capital lines of credit at all 68 CarMax auction locations. NextGear Capital floor plans are currently accepted at more than 1,000 live and ... [Read More]

How securing a vehicle in subprime is changing lives

outstretched hands
Wednesday, Jul. 27, 2016, 02:45 PM
Phil Getz, Navicore Solutions
As a non-profit financial counseling organization, our counselors see first-hand the impact a car and a car loan have on the financial security of individuals and their families. The value of a reliable car is pretty clear. It expands employment ... [Read More]

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