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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

84% Surveyed Say Cyber-Security Is Principal Concern

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Monday, Oct. 27, 2014, 03:15 PM
SubPrime Auto Finance News Staff
As more vehicle installment contracts and payments are being handled electronically, cyber-security now ranks as the principal concern of the financial services industry, according to results of a new survey recently released by the Depository Trust & Clearing Corporation (DTCC). ... [Read More]

NAF Association Schedules Next Opener to Consumer Credit Compliance Certification Program

training
Friday, Oct. 24, 2014, 03:50 PM
SubPrime Auto Finance News Staff
While the first cohort will be completing the training at the same location as next month’s Used Car Week, the National Automotive Finance Association is now beginning enrollment for its next group of professionals who are looking to complete the ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

EFG Companies Receives BenchmarkPortal Certification

Award
Friday, Oct. 24, 2014, 03:49 PM
SubPrime Auto Finance News Staff
EFG Companies claimed earlier this week that it is the only F&I product provider to be certified as a Center of Excellence by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards in the customer service ... [Read More]

S&P/Experian: Auto Loan Defaults Tick Up Marginally in September

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Friday, Oct. 24, 2014, 03:46 PM
SubPrime Auto Finance News Staff
The auto loan default rate reading that’s part of the S&P/Experian Consumer Credit Default Indices climbed in September, marking the fourth time in the past five months it has ticked up slightly on a sequential basis. But analysts also pointed ... [Read More]

CFPB Finalizes New Privacy Disclosure Rule

dark gavel
Wednesday, Oct. 22, 2014, 03:12 PM
SubPrime Auto Finance News Staff
This week, the Consumer Financial Protection Bureau finalized a rule to promote more effective privacy disclosures from financial institutions to their customers. The new rule, which was proposed in May, allows companies that limit their consumer data-sharing and meet other ... [Read More]

7 New Features of Spireon’s Revamped Tracking Platform

simple_tracking
Wednesday, Oct. 22, 2014, 02:50 PM
SubPrime Auto Finance News Staff
Spireon introduced a revamped version of its collateral management platform to help vehicle finance companies on Wednesday. What the company dubbed GoldStar CMS is being billed as a revolutionary new tool geared to reduce the time and costs related to ... [Read More]

Floyd to Step Down as Exeter CEO

news
Wednesday, Oct. 22, 2014, 01:12 PM
SubPrime Auto Finance News Staff
Exeter Finance Corp. announced late Tuesday that chief executive officer Mark Floyd is stepping down from his role effective Nov. 3. While continuing to serve on the finance company’s board of directors to ensure a smooth transition, Floyd will turn ... [Read More]

AFSA Publishes White Paper on UDAAP Enforcement Authority

gavel 2
Monday, Oct. 20, 2014, 03:43 PM
SubPrime Auto Finance News Staff
The State Government Affairs Committee of the American Financial Services Association recently published a white paper detailing how state regulators and attorneys general are beginning to use their new regulatory powers to bring actions against persons allegedly engaged in unfair, ... [Read More]

GM Financial Can Access Parent’s $12.5B Credit Facility

money 2
Monday, Oct. 20, 2014, 03:41 PM
SubPrime Auto Finance News Staff
About a month after General Motors and General Motors Financial worked out a credit accessibility deal to help the finance company expand its portfolio, the parent automaker executed a revolving credit facility that could help the finance company, too. Late ... [Read More]

White Clarke Group: Still More Pent-Up Demand for Leasing

leasing
Monday, Oct. 20, 2014, 03:33 PM
Brendan Gleeson, White Clarke Group
The U.S. may at last be pulling out of recession. But there are still headwinds, not least of which emanate from Washington, D.C., as the seemingly intractable gridlock in Congress is doing nothing to reduce uncertainty in the domestic markets. ... [Read More]

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