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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

DriveTime Expands Again in Florida

Monday, Sep. 23, 2013, 12:00 AM
Nick Zulovich
PHOENIX — DriveTime Automotive Group continued its expansion as the chain that specializes in selling vehicles to deep subprime buyers has opened two new stores this month and a total of 10 so far this year. The newest location to ... [Read More]

Three Routes To Big Improvements Within Your Collections & Recovery Departments

Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
CARY, N.C. — When gathered amongst themselves, sometimes dealers and finance company executives who specialize in working with customers with checkered credit pasts say they're not in the car business — they're in the collections business. "If you have a ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Despite Subprime Approvals Cooling Slightly, 4-Percent Rise in Used Sales Likely

Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — Despite financing approvals for subprime borrowers edging slightly lower so far this month, overall used-vehicle sales this month are on pace to beat last September's total by more than 4 percent. No matter the financing trends, there ... [Read More]

Swapalease.com: Credit Approvals Edge Lower in August

Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
CINCINNATI — Swapalease.com reported a slight drop-off in year-to-date credit approval trends for August compared with July. The site determined the average customer credit approval rate at the end of August was 74.5 percent, down slightly from 75.6 percent at ... [Read More]

Toyota Financial Services Issues New Diversity & Inclusion Bond

Friday, Sep. 20, 2013, 12:00 AM
Nick Zulovich
TORRANCE, Calif. — This week, Toyota Financial Services issued a new Diversity & Inclusion Bond — what officials said is a key component of the company's comprehensive funding program.  The company recapped that TFS issued its first Diversity & Inclusion ... [Read More]

Despite Auto Loan Uptick, August Default Rates Still Considered ‘Healthy’

Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
NEW YORK — As analysts described overall consumer credit performance as "healthy," the auto loan portion of the newest S&P/Experian Consumer Credit Default Indices showed a slight uptick. Data through August compiled by S&P Dow Jones Indices and Experian revealed ... [Read More]

Fitch: Appetite for Risk Growing in US Auto Loan Market

Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
NEW YORK and CHICAGO — Fitch Ratings contends that loosening underwriting standards and higher funding costs have led auto lenders to increasingly extend credit to subprime consumers. However, analysts view the higher propensity to lend to "weaker" borrowers as a ... [Read More]

Russ Darrow Group Opens Another J.D. Byrider Franchise as Part of Used-Store Growth

Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
GREEN BAY, Wisc. — The Russ Darrow Group delved deeper into the buy-here, pay-here business and broadened its used-vehicle operation this week by unveiling two new dealerships at one location. Located at 2800 Ramada Way in Green Bay, Wisc., the ... [Read More]

AFSA Rolls Out Compliance Training Program

Wednesday, Sep. 18, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — While the industry continues to pursue regulatory education, the American Financial Services Association recently introduced a compliance training program for member companies. Powered by business partner FIS, officials highlighted AFSA University will offer more than 260 courses ... [Read More]

CUDL Completes Two-Way DMS Integration with Open Dealer Exchange

Monday, Sep. 16, 2013, 12:00 AM
Nick Zulovich
ONTARIO, Calif. — CUDL recently completed dealer management system integration of its lending system with Open Dealer Exchange along with its parent companies' DMS from ADP and Reynolds and Reynolds. As a result of the integration, officials highlighted CUDL now ... [Read More]

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