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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Top 3 findings of Near- and Non-Prime Consumer Brief from Open Lending

Friday, Nov. 15, 2024, 10:22 AM
SubPrime Auto Finance News Staff
On Thursday, Open Lending Corp. released a Near- and Non-Prime Consumer Brief, the latest installment in its quarterly series of data reports on vehicle registrations. Despite continued challenges in the vehicle market, the report highlighted new-vehicle registrations have risen and ... [Read More]

Revamped JD Power Consumer Financing Satisfaction Study focuses on ‘financially vulnerable’

Thursday, Nov. 14, 2024, 10:00 AM
SubPrime Auto Finance News Staff
Beyond the rankings of finance companies for how they met consumer expectations, a focal point of the J.D. Power 2024 U.S. Consumer Financing Satisfaction Study was what analysts classified as “financially vulnerable.” J.D. Power measures the financial health of any ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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More insight from Equifax & TransUnion about Q3 delinquency

Wednesday, Nov. 13, 2024, 02:39 PM
SubPrime Auto Finance News Staff
Both Equifax and TransUnion discussed delinquency in auto finance this week, with one of the credit bureaus highlighting the rate associated with subprime used-car paper booked less than a year ago. TransUnion indicated that serious consumer-level delinquency rates — contracts ... [Read More]

First 2 recipients of donations from new Endurance Cares program

Origence
Wednesday, Nov. 13, 2024, 11:15 AM
SubPrime Auto Finance News Staff
Endurance on Tuesday announced the launch of its social impact initiative, Endurance Cares, with two donations totaling $20,000. The provider of auto protection plans in the U.S. said these contributions are part of Endurance Cares’ mission to foster community growth ... [Read More]

Credit availability eases again in October

Wednesday, Nov. 13, 2024, 11:14 AM
SubPrime Auto Finance News Staff
The Dealertrack Credit Availability Index in October posted the largest month-over-month increase in auto credit access since March 2022. Cox Automotive reported this week that the index reading came in at 94.5 in October, up 2.2% from the September reading ... [Read More]

TransUnion: LTVs above 120% for used cars have doubled in past 3 years

Tuesday, Nov. 12, 2024, 10:23 AM
SubPrime Auto Finance News Staff
Along with taking an overall look at monthly payments and delinquency, the auto portion of the Q3 2024 Quarterly Credit Industry Insights Report (CIIR) from TransUnion detailed a metric that might illustrate the callbacks, dialogue and negotiations that dealerships and ... [Read More]

FTC’s Holyoak discusses debt collection when recapping regulator’s activities to reduce fraud

Monday, Nov. 11, 2024, 11:02 AM
SubPrime Auto Finance News Staff
Commissioner Melissa Holyoak represented the Federal Trade Commission last week at the Freedom from Fraud event presented to Utah’s Pacific-Islander community. After sharing what she called “sobering statistics,” Holyoak delved into multiple ways the FTC tries to curb fraud, drilling ... [Read More]

Experts give auto-finance outlook after another Fed rate cut & Trump election victory

Friday, Nov. 8, 2024, 11:13 AM
Nick Zulovich, Senior Editor
It’s been a busy week. Donald Trump claimed victory in his bid to return to the White House on Tuesday, and the Federal Reserve cut interest rates again on Thursday. Those developments might not directly impact the vehicles your dealership ... [Read More]

Results & recommendations from federal audit of CFPB’s information security program

Thursday, Nov. 7, 2024, 10:49 AM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau got to experience what it’s like to go through an examination. The Office of Inspector General (OIG) within the Federal Reserve recently released findings and recommendations of its 2024 audit of the CFPB’s information security ... [Read More]

ARA still accepting nominations for 9 industry awards

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Wednesday, Nov. 6, 2024, 12:12 PM
SubPrime Auto Finance News Staff
The American Recovery Association is still collecting nominations for nine industry awards that will be given at the 2025 North American Repossessors Summit. ARA will gather nominations through Friday for the accolades to be announced during the event that’s on ... [Read More]

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