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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

NABD Cautions Dealers About How IRS Is Intensifying Enforcement of Bad Debt Write-off Forms

Monday, Sep. 9, 2013, 12:00 AM
Nick Zulovich
HOUSTON — It won't be long before buy-here, pay-here dealerships begin sales campaigns in hopes of turning metal based on potential buyers' tax refunds to be cashed in early next year. However, Ken Shilson warned of a snag those potential ... [Read More]

RouteOne Unveils New Financing Product to Cater to Online Buyers

Monday, Sep. 9, 2013, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — This morning, RouteOne launched FinanceConnect, what the company highlighted as a new digital consumer credit application that can enable dealers to create a compelling and unique online shopping experience to drive sales and financing growth.  "More ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

CNA National and RoadVantage Form Alliance to Promote VSCs, F&I Programs and More

Monday, Sep. 9, 2013, 12:00 AM
Nick Zulovich
SCOTTSDALE, Ariz. — CNA National, a provider of vehicle service contracts and reinsurance programs, recently formed an alliance with F&I program provider RoadVantage. The companies are joining forces to market a full suite of ancillary products to dealerships nationwide. Officials ... [Read More]

Car-Mart Broadens BHPH Footprint in Mississippi

Monday, Sep. 9, 2013, 12:00 AM
Nick Zulovich
BENTONVILLE, Ark. — America's Car-Mart opened the 128th dealership in its network of buy-here, pay-here stores last week. Marking the fourth new dealership opening during its 2014 fiscal year, Car-Mart started operations in Meridian, Miss., the fifth location in the ... [Read More]

CFPB Targets Furnishers in Latest Bulletin Associated with Credit Reports

Friday, Sep. 6, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Intensifying its overseeing of credit reports, the Consumer Financial Protection Bureau put operations that supply information to consumer reporting companies on notice earlier this week. The CFPB released a bulletin stressing that under the law these companies ... [Read More]

van Wagenen Financial Services Coordinates Programs to Boost Loan Processing Efficiency

Friday, Sep. 6, 2013, 12:00 AM
Nick Zulovich
MINNEAPOLIS — van Wagenen Financial Services recently confirmed participation in the Symitar Vendor Integration Program. Officials highlighted this development will directly benefit lenders managing auto loans on the Symitar core processing system by increasing the efficiency of auto loan payment ... [Read More]

Canadian Company Acquires Massachusetts-based Subprime Lender

Friday, Sep. 6, 2013, 12:00 AM
Nick Zulovich
EDMONTON, Alberta — With the subprime auto financing market as ripe as it has been in years, a Canadian company decided this week to jump into originating contracts in the United States. Edmonton, Alberta-based Carinco Financial Group Inc. revealed it ... [Read More]

ABI: Bankruptcy Filings on Pace for Lowest Total Since 2008

Friday, Sep. 6, 2013, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — Continuing a positive trend of fewer consumers walking away from debt, the American Bankruptcy Institute highlighted that total filings in the United States during August decreased 15 percent compared to the previous year. According to data provided ... [Read More]

Experian: Subprime Loan Volume Climbs Again in Q2

Wednesday, Sep. 4, 2013, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — As a record number of new-vehicle buyers used either a loan or a lease to fund the deal, Experian Automotive indicated the number of subprime contracts kept rising during the second quarter. According to the latest State ... [Read More]

CNW: August Used Sales Rise 5 Percent

Wednesday, Sep. 4, 2013, 12:00 AM
Nick Zulovich
BANDON, Ore. — With the last day of August coming as part of Labor Day weekend, CNW Research tabulated that the used-vehicle sales figure for the month jumped 5.6 percent year-over-year. Combining sales at franchised and independent dealerships as well ... [Read More]

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