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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

TransUnion: National Auto Loan Delinquencies Drop for Ninth Straight Quarter

Wednesday, Feb. 29, 2012, 12:00 AM
Nick Zulovich
CHICAGO — TransUnion determined this week the national auto delinquency rate — the rate of borrowers 60 or more days past due — decreased on a year-over-year basis for the ninth consecutive quarter. Analysts indicated delinquencies dropped from 0.59 percent in the ... [Read More]

Ace Motor Acceptance Ramps Up Offerings, Focuses on BHPH Segment

Wednesday, Feb. 29, 2012, 12:00 AM
Nick Zulovich
MATTHEWS, N.C. — Subprime lending company Ace Motor Acceptance is working to “recognize the needs of the dealer,” as well as ramping up its offerings for the buy-here, pay-here market. The company, founded in 1998, made the transition into the ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Consumer Reports Spots Gains in Used-Car Reliability Across the Board

Wednesday, Feb. 29, 2012, 12:00 AM
Nick Zulovich
YONKERS, N.Y. — Touting the widespread gains in used-vehicle reliability, Consumer Reports has come out in its latest Annual Auto issue with a message that will likely be welcome news to the used-car business. The publication is saying that buying ... [Read More]

AFSA Leadership Meets with CFPB Director, Discusses Industry Concerns

Monday, Feb. 27, 2012, 12:00 AM
Nick Zulovich
WASHINGTON D.C. — Several American Financial Service Association board members and staff met recently with the Consumer Financial Protection Bureau Director Richard Cordray and other senior officials to discuss some issues that directly affect the automotive industry, as well as ... [Read More]

Fitch: Stronger Performance Ahead for US Auto ABS

Monday, Feb. 27, 2012, 12:00 AM
Nick Zulovich
NEW YORK — Despite rising delinquencies and annualized net losses for auto loan ABS in January, Fitch Ratings expects seasonal factors driven by tax refunds to benefit household finances in coming months and support lower loss rates through spring. According ... [Read More]

Dealer Services Corp. Appoints New Vice President of Customer Service

Monday, Feb. 27, 2012, 12:00 AM
Nick Zulovich
CARMEL, Ind. — Last week, Dealer Services Corp. of Indiana promoted one of its executives to the newly created position of vice president of customer service.  Taking on the role is Randy Dohse, who previously held the position of regional ... [Read More]

DealerTrack Reports Steep Revenue Rise for 2011, Expects Growth to Continue

Monday, Feb. 27, 2012, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — DealerTrack Holdings recently reported financial results for the fourth quarter and the whole of 2011, showing close to a 50-percent revenue rise this past year. And the company expects this growth to continue into 2012. For ... [Read More]

Experian: Auto Interest Rates Dip to Lowest Levels Since 2008

Friday, Feb. 24, 2012, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — Experian Automotive discovered the automotive loan market showed continued improvement as the fourth quarter closed with interest rates for new and used vehicle contracts reaching the lowest levels since 2008. Experian's quarterly automotive credit analysis also showed ... [Read More]

SubPrime Auto Finance News Ventures into LinkedIn

Friday, Feb. 24, 2012, 12:00 AM
Nick Zulovich
CARY, N.C. — Looking to mimic the great success of sister publication Auto Remarketing on LinkedIn, SubPrime Auto Finance News recently launched a group on the business social media website. Cherokee Automotive Group editor Jennifer Reed believes the platform can ... [Read More]

GSFSGroup Appoints New Director of National Sales

Friday, Feb. 24, 2012, 12:00 AM
Nick Zulovich
HOUSTON — Gulf States Financial Services and GSFSGroup, a nationwide provider and administrator of F&I products and reinsurance structures, recently hired a new director for its national sales division. Accepting the role is Keith Cooper, who has been charged with ... [Read More]

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