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This Month's Focus

Artificial Intelligence
Presented by
EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

J.D. Power Reveals Top Lenders Based on Dealer Satisfaction

Thursday, Jul. 28, 2011, 12:00 AM
Nick Zulovich
WESTLAKE VILLAGE, Calif. — J.D. Power and Associates discovered dealer satisfaction with automotive financing lenders has increased notably this year with improvement by certain banks outpacing gains by captive lenders, particularly in the prime retail credit space. Assertions in J.D. ... [Read More]

Survey: Auto Tops 2010 Consumer Complaints

Thursday, Jul. 28, 2011, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Auto and credit/debt came in as Nos. 1 and 2 in top 2010 consumer complaints, according to a new survey out this week. And interestingly, Internet sales came in at No. 6, with one of the key ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Experian Automotive Offers New Service to Reduce Lender Risk

Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
SCHAUMBURG, Ill. — Experian Automotive announced Monday that it will be offering lender’s a new service that aims to minimize the risk of financing vehicles with major title problems. AutoCheck Market Review combines vehicle history report information with AutoCount automotive ... [Read More]

Westlake Financial Reveals 2Q Top Auction Winners

Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
LOS ANGELES — Westlake Financial Services revealed Monday its choices for the top auctions for the second quarter. The title of Top Overall Auction went to Norwalk Auto Auction followed by Manheim Nevada — which had previously held the top spot ... [Read More]

Ford Credit Shows Steep Decline in Charge-Offs

Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
DEARBORN, Mich. — In reporting its second quarter results, Ford Credit revealed that charge-offs have decreased significantly. For the quarter, total charge-offs came in at $41 million, compared to $86 million in the same period of 2010. Breaking it down even ... [Read More]

NCM, SubPrime Auto Finance News Partner to Offer BHPH Webinar Tomorrow

Tuesday, Jul. 26, 2011, 12:00 AM
Nick Zulovich
OVERLAND PARK, Kan. — NCM Associates is participating in a buy-here, pay-here dealer-geared Webinar tomorrow at 2 p.m. EST sponsored by Auto Remarketing and SubPrime Auto Finance News.  Brent Carmichael, NCM executive conference moderator, trainer and consultant to the BHPH industry, ... [Read More]

Dealers Face Financial Realities at AFSA Forum

Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — Last week I attended the Vehicle Finance Executive Forum in Washington D.C., with American International Automobile Dealers Association president Cody Lusk. The event, organized by the American Financial Services Association, was packed with dealers, members of the ... [Read More]

Huntington’s 2Q Auto Loan Portfolio Jumps by Double Digits Year-Over-Year

Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
COLUMBUS, Ohio — As Huntington Bancshares watched its second-quarter net income shoot up 15 percent from the first quarter of the year, officials explained Thursday how their auto loan portfolio significantly aided that progress. Huntington determined its average auto loan ... [Read More]

LEAP Auto Loans Gains New Director of Business Development

Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
SAN DIEGO — LEAP Auto Loans, an auto leasing company serving consumers who have difficulty obtaining credit, named a new director of business development for the consumer channel this week. Tapped for role is Kyle Kolsky, who is being charged with ... [Read More]

Jensen: Chase Custom Finance Adds Dealers While Growing Originations and Local Offices

Thursday, Jul. 21, 2011, 12:00 AM
Nick Zulovich
FORT WORTH, Texas — In a special interview with Chase Custom Finance executive Bill Jensen, SubPrime Auto Finance News learned that his company actually grew market share during the downturn while other lenders were pulling back. "Throughout the financial crisis, Chase ... [Read More]

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