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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Exeter Finance Taps Insurance Tracking Provider

Tuesday, Mar. 29, 2011, 12:00 AM
Nick Zulovich
MINNEAPOLIS — Exeter Finance Corp. recently picked its provider for insurance tracking services for the company's auto finance portfolio. Exeter decided to go with van Wagenen Financial Services. Pete Siciliano, senior vice president of servicing at Exeter, explained, "We chose ... [Read More]

J.D. Byrider Chooses Compliance Vendor

Thursday, Mar. 24, 2011, 12:00 AM
Nick Zulovich
LAFAYETTE, Colo. — J.D. Byrider has selected a preferred vendor to provide its 120 locations with facility safety inspections and environmental compliance services. The company will utilize the Multi-Facility Compliance Management Software and Services of KPA for its facilities. "We have implemented ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

Auto Loan Performance Again Helps S&P/Experian Credit Default Indices Improve

Thursday, Mar. 24, 2011, 12:00 AM
Nick Zulovich
NEW YORK — Although not to the degree of other consumer credit segments, an improving auto loan performance helped the February S&P/Experian Consumer Credit Default Indices make more positive month-over-month and year-over-year progress. Standard & Poor's and Experian analysts determined that ... [Read More]

PenFed Credit Union Gears Financial Training Partnership Toward Younger Members

Thursday, Mar. 24, 2011, 12:00 AM
Nick Zulovich
ALEXANDRIA, Va. — In an effort to educate its members — especially ones ages 17 to 25 — about how vehicle loans function and other elements of consumer credit, Pentagon Federal Credit Union and the PenFed Foundation formed a partnership ... [Read More]

Finance Express Receives First U.S. Patent

Thursday, Mar. 24, 2011, 12:00 AM
Nick Zulovich
RANCHO SANTA MARGARITA, Calif. — Finance Express revealed this week that it received confirmation about its first patent from the U.S. Patent and Trademark Office. In connection with its Web-based financial services and technology for independent dealerships, company executives said ... [Read More]

Michigan First Credit Union Debuts Online Showroom

Tuesday, Mar. 22, 2011, 12:00 AM
Nick Zulovich
LATHRUP VILLAGE, Mich. — Michigan First Credit Union has rolled out a new website where shoppers can research vehicles, schedule test drives, get price quotes, obtain vehicle financing and purchase vehicles. The "Member Showroom" can be accessed by the general public ... [Read More]

Colorado Credit Union, Dealership Launch Educational Website

Tuesday, Mar. 22, 2011, 12:00 AM
Nick Zulovich
GREENWOOD VILLAGE, Colo. — Colorado-based Bellco Credit Union has teamed up with longtime partner Automotive Avenues — what officials called the largest credit union-endorsed dealership in Denver — to create a new website that can teach and offer advice to car shoppers about ... [Read More]

Santander Offers Second Mobile App for RoadLoans

Tuesday, Mar. 22, 2011, 12:00 AM
Nick Zulovich
DALLAS — Santander Consumer USA has rolled out a free mobile application for its RoadLoans.com site that is compatible with Android smartphones. This is the second free mobile RoadLoans.com app that Santander has launched, as it debuted the iPhone in January. As ... [Read More]

CNW: Subprime Approvals Continue Hike

Tuesday, Mar. 22, 2011, 12:00 AM
Nick Zulovich
BANDON, Ore. — Subprime approvals in March showed gains for the used- and new-vehicle sides of the market, according to the latest analysis from CNW Research, which said this uptick in approvals follows what has been the trend during the last ... [Read More]

DealerTrack Sets Lender Milestone

Thursday, Mar. 17, 2011, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — The number of active lenders now connected to DealerTrack's credit application network has now reached 1,000 U.S. lenders. The network has now grown from five lenders back in 2001 to 1,000 today. "The DealerTrack credit application network ... [Read More]

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