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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

2 ‘old school’ ways Dallas Chevrolet store continues to thrive

Friday, Jun. 16, 2023, 11:08 AM
Nick Zulovich, Senior Editor
Mark Eddins is owner and general manager of Friendly Chevrolet, which claims on its website that’s it has been the No. 1 volume Chevy dealer in Dallas since 1956. How Eddins and his team work toward maintaining that stature comes ... [Read More]

700Credit & WebBuy form alliance to help dealers gain credit insight on website visitors

credit report
Friday, Jun. 16, 2023, 09:30 AM
SubPrime Auto Finance News Staff
A new product alliance emerged this week involving 700Credit, a provider of credit reports, compliance solutions, soft pull products, and driver’s license authentication platforms, and WebBuy, an omnichannel digital retailing solution built to engage customers searching for vehicles on dealership’s ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
Read More

The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
Read More

Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
Read More

Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
Read More

How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
Read More

Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
Read More

Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
Read More

F&I Sentinel makes 2 personnel moves

new hire
Friday, Jun. 16, 2023, 09:27 AM
SubPrime Auto Finance News Staff
F&I Sentinel made a pair of personnel moves this week, hiring a new vice president of operations and shifting its executive holding that position in an interim capacity into another position. Joining the tech-enabled service provider for compliant F&I product ... [Read More]

Interest rates remain unchanged amid wide range of expert opinions & consumer sentiments

Thursday, Jun. 15, 2023, 11:32 AM
Nick Zulovich, Senior Editor
The Federal Reserve board kept interest rates unchanged on Wednesday, halting a streak of 10 consecutive increases when policymakers had the opportunity. Cox Automotive chief economist Jonathan Smoke sees the Fed pushing rates higher again in July but doesn’t expect ... [Read More]

Zurich & Caramel collaborate to bring VSCs to digital used-vehicle markets

Wednesday, Jun. 14, 2023, 11:51 AM
SubPrime Auto Finance News Staff
Zurich North America said it now is offering its F&I vehicle protection service contracts (VSCs) through Caramel, a digital checkout platform for independent dealers and private party buyers and sellers. The company highlighted through a news release that the move ... [Read More]

Auto credit tightens again with banks expecting it to remain that way

Tuesday, Jun. 13, 2023, 10:28 AM
SubPrime Auto Finance News Staff
Cox Automotive reported that credit availability for auto finance recently dropped to a two-year low. And the April 2023 Senior Loan Officer Opinion Survey on Bank Lending Practices orchestrated by the Federal Reserve showed that level might stay there for ... [Read More]

From the editor: Dry humor but few dry eyes when Tom Hudson receives Jack Tracey Pinnacle Award

Monday, Jun. 12, 2023, 11:56 AM
Nick Zulovich, Senior Editor
There was dry humor but few dry eyes when the National Automotive Finance Association gave the first Jack Tracey Pinnacle Award to Tom Hudson last Thursday at the Non-Prime Auto Financing Conference in Plano, Texas. After playing a 10-minute tribute ... [Read More]

8 characteristics ARA wants in new executive director

news update
Tuesday, Jun. 6, 2023, 06:15 PM
SubPrime Auto Finance News Staff
The American Recovery Association is seeking a new executive director. According to an industry message the organization sent last week, ARA highlighted eight characteristics it is looking for among potential candidates, including: —A self-starter with the ability to work independently ... [Read More]

Cox Automotive examines how current labor market could influence next interest-rate decision

Smoke sees subprime delinquency & defaults rising
Tuesday, Jun. 6, 2023, 10:55 AM
SubPrime Auto Finance News Staff
The next opportunity for the Federal Reserve to modify interest rates arrives next Wednesday. Cox Automotive chief economist Jonathan Smoke recapped some of the most important information policymakers likely might consider when deciding whether or not to lift rates again, ... [Read More]

StoneEagle acquires Pencilwrench to smooth OEM warranty claims & more

Monday, Jun. 5, 2023, 12:00 PM
SubPrime Auto Finance News Staff
StoneEagle grew its operation on Monday. The orchestrator of administration systems for F&I product providers as well as metrics and menus solutions for dealers nationwide, announced the acquisition of Pencilwrench, whose technology can help technicians and service advisors write accurate, ... [Read More]

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