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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Cox & GfK offer more evidence of new-car affordability issues

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Monday, Mar. 20, 2023, 03:37 PM
SubPrime Auto Finance News Staff
New analysis and research from Cox Automotive and GfK AutoMobility showed how potentially out of reach taking delivery of a new vehicle might be for consumers with subprime credit and/or lower income. New-vehicle affordability improved again in February following modest ... [Read More]

10 more highlights of Westlake’s successful 2022

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Friday, Mar. 17, 2023, 01:39 PM
SubPrime Auto Finance News Staff
A week after highlighting the 2022 successes of one of its divisions, Westlake Technology Holdings announced strong 2022 results from all companies on Thursday. Executives highlighted each company generated steady year-over-year growth, improved operational efficiency and implemented of new programs ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

AI-Financing Spotlight: How Tracy Honda Sells 12-15 More Deals Monthly

Discover how Tracy Honda is outperforming its market by leveraging AI-powered auto financing to drive faster approvals and close more...
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The AI Dealer Playbook: 5 Questions to Ask Before You Buy AI

Artificial intelligence is rapidly reshaping dealership operations by automating communication, improving workflows, and supporting staff with tools like copilots and...
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Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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ARC schedules next F&I training session tailored for independent dealers

BHPH evolution: Key to success in a recovering auto industry
Friday, Mar. 17, 2023, 01:39 PM
SubPrime Auto Finance News Staff
Automotive Reinsurance Concepts (ARC) is again giving independent dealers and their finance managers the opportunity to learn F&I from the “best in the business.” The reinsurance and warranty company’s latest F&I Basics Bootcamp will be held May 3-4 at the ... [Read More]

CFPB targets business practices of data brokers with newest inquiry

Thursday, Mar. 16, 2023, 02:09 PM
SubPrime Auto Finance News Staff
An active stretch at the Consumer Financial Protection Bureau continued Wednesday when the CFPB said it has launched an inquiry into companies that track and collect information on people’s personal lives. In issuing this new Request for Information, the CFPB ... [Read More]

Latest views on credit availability & tax refunds

Tuesday, Mar. 14, 2023, 03:35 PM
SubPrime Auto Finance News Staff
During the past week, Cox Automotive touched on two important current trends associated with auto financing — credit availability and tax refunds. Both trajectories might be positives for dealerships getting vehicles delivered and finance companies building their portfolios. First, according ... [Read More]

4 new qualms CFPB has with ‘unlawful junk fees’ in auto financing

CFPB files lawsuit against US Auto Sales servicer
Monday, Mar. 13, 2023, 03:33 PM
SubPrime Auto Finance News Staff
Last week, the Consumer Financial Protection Bureau articulated four ways “unlawful junk fees” are happening in auto financing. The bureau shared the details in a special edition of its Supervisory Highlights. The CFPB said during auto servicing examinations that bureau ... [Read More]

5 parts of Western Funding’s record growth in 2022

LendingArch continues to expand presence in Canadian auto finance market
Friday, Mar. 10, 2023, 03:58 PM
SubPrime Auto Finance News Staff
Praising its team in the process, Western Funding Inc. (WFI), a subsidiary of Westlake Technology Holdings and part of the Nowlake umbrella, announced record growth in 2022. The company’s five primary highlights from last year include: —73% year-over-year growth in ... [Read More]

AFSA leader cites 5 examples why CFPB is ‘ripe for reform’

Thursday, Mar. 9, 2023, 03:58 PM
SubPrime Auto Finance News Staff
American Financial Services Association president and CEO Bill Himpler testified on Thursday during a hearing hosted by the U.S. House Subcommittee on Financial Institutions and Monetary Policy. Himpler made a case for why the Consumer Financial Protection Bureau is “ripe ... [Read More]

2023 Women in Collections and Recoveries honorees

Wednesday, Mar. 8, 2023, 05:12 PM
SubPrime Auto Finance News Staff
Cherokee Media Group on Wednesday announced this year’s honorees for the Women in Collections and Recoveries award program presented by American Recovery Service. The Women in Collections and Recoveries award program received nominations nationwide for women in various roles within ... [Read More]

MBSi & SCUSA partner to eliminate agency recovery fees

Wednesday, Mar. 8, 2023, 05:10 PM
SubPrime Auto Finance News Staff
MBSi made what it described as a “milestone” announcement on Wednesday involving what it called a “major client.” As a result of in-person meetings, the provider of repossession assignment management and compliance management solutions said Santander Consumer USA has decided ... [Read More]

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