Vroom, which has delivered in the Chicago and Los Angeles areas since its 2012 founding, has opened new hubs in those cities.

Vroom, an e-commerce platform for buying and selling used vehicles, said that in the Windy City, it is also offering a more customized driveway experience for 4.7 million people in 420 ZIP codes within a 25-mile radius.

The company is now offering a more personalized concierge service in which customer advocates transport cars directly to car buyers’ driveways on Vroom-branded trucks.

Those advocates also show buyers how to use their new vehicles.

Vroom’s Chicago Last Mile hub is located in Hoffman Estates, Ill. The company recently made its 1000th Last Mile delivery, led by Vroom chief logistics officer Mary Kay Wegner and her logistics leadership team.

The logistics leadership team is led by new vice president of transportation John Piatak, who manages Vroom’s delivery hubs nationwide and joined Vroom after leading logistics at Carvana.

“With our valued customers in mind, creating a more personalized driveway experience and rolling out more local hubs across the country has been a priority for us at Vroom and we’re excited to launch this offering in Chicago, a city with a well-known and long-standing presence in the automotive industry,” Wegner said in a news release.

Wegner also said, “As we prioritize expanding the Last Mile experience nationwide, we’ll continue to grow and invest in our senior logistics team to support these efforts.”

Regarding the Los Angeles hub, Vroom said it is offering a more customized driveway experience for 13 million people in more than 1,000 ZIP codes within a 50-mile radius. Vroom’s Los Angeles Last Mile hub is located in Jurupa Valley, Riverside.

Car purchases by Los Angeles-area Vroom customers increased by nearly 65% year-over-year from 2019 to 2020. Cars sold to Vroom by consumers increased by 261%.