GoTo has upgraded its artificial intelligence-powered communications platform for auto dealers. The cloud communications and information technology provider said the new features of GoTo Connect for Automotive include enhanced CRM and DMS integrations, 24/7 automatic AI service scheduling and real-time reporting. In a news release, the company said the advances allow every dealership team, from […] [Read More]

In this automotive Information Age, dealers can be buried by data. OPENLANE aims to help them dig out from under it — with help from some added Intelligence. That’s OPENLANE Intelligence, which the digital wholesale used-vehicle marketplace described as “a unified framework that brings together the company’s human-driven, AI-enhanced data and technology capabilities.” OPENLANE Intelligence […] [Read More]

BizzyCar is going beyond recalls. The recall management platform has launched Service Engine, an artificial intelligence-driven outbound service department system designed to automatically identify service opportunities and book appointments without the intervention of the dealer. In a news release, BizzyCar said the Service Engine can help dealerships fill service lanes, increase customer-pay revenue and operate […] [Read More]

myKaarma, an artificial intelligence-powered service lane platform for auto dealerships, announced a strategic investment from private equity firm Warburg Pincus to accelerate the company’s growth as it expands its portfolio of AI-driven fixed ops and payments systems. As part of the transaction, Warburg Pincus purchased a minority stake in myKaarma from previous investor H.I.G. Growth […] [Read More]

Experian recently released its annual Future of Fraud Forecast, identifying five fraud trends expected to impact businesses and consumers the most in 2026. Experts highlighted this year’s forecast shows fraudsters are rapidly weaponizing technologies to launch attacks that are more autonomous and harder to detect. From artificial intelligence-driven scams to deepfake job candidates, Experian acknowledged […] [Read More]

The automotive industry is buzzing. Everywhere you look — from vendor booths at NADA to your LinkedIn feed — it seems like every company is claiming to have the next great artificial intelligence widget. The phrase “AI-powered” is now table stakes, and frankly, it’s created a lot of noise that makes it hard for dealer […] [Read More]

Artificial intelligence is quickly becoming a go-to technology for consumers researching vehicles to buy and where to buy them, according to the latest study from AI-powered automotive customer data platform Fullpath. The inaugural Fullpath Auto Intelligence Index found use of AI and large language models emerging as a “significant driver of online engagement” with dealerships […] [Read More]

Artificial intelligence helps individuals and businesses in many ways nowadays. Can AI help to sharpen the repossession process, too? Geoff Weathersby thinks so. The chief operating officer of SVR Tracking explained how on the Live Stage presented by SYCN Auto Logistics during Used Car Week 2025. Weathersby’s conference conversation with Cherokee Media Group’s Nick Zulovich […] [Read More]

Affordability is a huge concern for consumers these days and that will continue in 2026. Dealers will need to keep an eye on where consumer sentiment is headed and help customers figure out how to afford new- and used-vehicle purchases, industry experts told Auto Remarketing. “You've got to keep more base-model and one-step-up trims on […] [Read More]

CarGurus said Tuesday it has launched an artificial intelligence-powered used-car pricing tool that uses real-time consumer data from the auto shopping platform. The solution, called PriceVantage, is designed to offer predictive pricing guidance to dealers, based on the store’s individual needs, market, inventory and goals. “PriceVantage is the next step in our work to put […] [Read More]