Fifty-seven percent of respondents to a recent survey say they service their vehicle more often than they see a doctor. Teeth don’t fare much better. Sixty-three percent of respondents to the national survey — conducted by Cars.com — say their vehicle service departments get more visits from them than their dentist. The main message of […] [Read More]

In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a panel discussion titled, "Data Privacy Meets Regulatory Oversight in Debt Collection." Moderated by Rod Arends, vice president of Southeast Toyota Finance Service Center Operations, this […] [Read More]

Based on a pair of projections released by industry observers on Wednesday, August used-vehicle sales should reach somewhere in the neighborhood of 3.4 million units. At TrueCar’s ALG business unit, analysts are projecting 3.35 million used-car sales this month, which would be a 0.2% decrease from August 2018. It would be steady with July, ALG said. […] [Read More]

Kristin Kolodge says alerts from vehicle technology such as lane-keeping and centering systems should not come across as a “nagging parent.” “No one wants to be constantly told they aren’t driving correctly,” said Kolodge, who is executive director of driver interaction and human machine interface research at J.D. Power. “Automakers are spending lots of money […] [Read More]

Vehicle take rates of automated driving features are steadily rising as consumers purchase new vehicles, with the secondary market recognizing the added value placed on these attributes reflected in resale pricing. While we are still in the early days of understanding how quickly the industry will move through the NHTSA’s Automated Driving System (ADS) taxonomy, […] [Read More]

Certified pre-owned vehicle sales continue to be a bright spot for franchised dealerships this year, and KAR Auction Services chief economist Tom Kontos explained how those vehicles that become CPO units helped consignors and the wholesale market in July, too. According to ADESA Analytical Services’ monthly analysis of wholesale used vehicle prices by vehicle model […] [Read More]

A search tool geared toward increasing consumer awareness of auto recalls has reached a milestone: One hundred million vehicles have now been processed through the tool. Carfax, the Alliance of Automobile Manufacturers and the Association of Global Automakers jointly developed the Vehicle Recall Search Service, which launched in March 2018. Those groups say approved commercial […] [Read More]

Lots of people like vehicles such as the Chrysler Pacifica, Honda Fit and Jeep Wrangler. According to Autotrader, pets and pet owners like those vehicles, as well. Autotrader says those and other vehicles on its Best Cars for Dog Lovers list this year are safe and comfortable for those pets and their owners. Celebrating National Dog […] [Read More]

J.D. Power says that when a vehicle retains a strong resale value, it also typically has higher residual values, and the company said in a news release that those vehicles “offer unmistakable benefits to automakers and consumers alike.” In the 2019 J.D. Power Resale Value Awards, which were presented to automakers on Wednesday, the GMC Sierra […] [Read More]

The Q2 Lease Trends Report from Swapalease.com showed that the appeal of crossovers might be at a tipping point. A year ago, Swapalease.com indicated roughly 7.4% of drivers polled said they would shop for a crossover if they needed to go out and lease a vehicle that day. A year later, the site discovered that […] [Read More]