Our conversations with the 2026 Automotive Intelligence Award winners continue with Tom Kontos, who now is analytics advisor for Auto Auction Holdings. Convinced to come out of retirement and get back in the business last fall with the growing wholesale operation, Kontos reflected on how he transformed his education and early professional positions in minerals […] [Read More]

No bracket busters here. It was all blue bloods in Kelley Blue Book’s Best Resale Value Awards. Earning the top spots in the awards released Thursday were Toyota, which has now won the Best Resale Value: Brand award for six straight years, and Lexus, celebrating its fifth straight win for Best Resale Value: Luxury Brand. […] [Read More]

At next month’s Used Car Industry Summit, Cherokee Media Group is launching a new awards program recognizing executives at the peak of auto industry leadership. Industry Elite: The C-Suite spotlights the most influential, inspiring and innovative executives in the retail, remarketing and finance segments of automotive. The inaugural honorees will be recognized in the May […] [Read More]

Consumer satisfaction with dealership service departments is on the rise — but there’s still plenty of room for improvement as they compete for business with aftermarket shops and direct-to-consumer brands. JD Power’s 2026 U.S. Customer Service Index showed the overall average satisfaction score for dealership service at 868 on a 1,000-point scale, up 3 points […] [Read More]

There was a moderate decline in wholesale vehicle sales last month, with “more selective” buyers, says JD Power, but numbers through two months of 2026 are still beating year-ago figures by 1.5%. JD Power said in its latest Used Market Report that there were 519,846 wholesale sales last month, which is down 2.2% from January […] [Read More]

Ask car dealers how things have been going and they’ll likely tell you not so good. But ask them about what’s ahead and the answer shifts to the positive. Spring is coming, and dealers see the sun shining and business poised to pick up, according to Cox Automotive’s Q1 2026 Dealer Sentiment Index. The index, […] [Read More]

Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds. Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey from working for automakers on the product planning side of the business to her nearly 20 years as an analyst with Edmunds. Caldwell […] [Read More]

In today’s competitive automotive market, a dealership’s success isn’t solely measured by the number of vehicles sold. True long-term profitability lies in customer retention, and the service department is the linchpin of this strategy. With looming tariffs poised to impact the industry, building trust and fostering loyalty in the service lane has never been more […] [Read More]

In 2025, the automotive industry was defined by an in-progress recovery that was increasingly complicated by affordability hurdles and regulatory shifts. As we move into 2026, retail sales are expected to flatten, and likely even dip slightly, as higher expenses and costs drive increased focus on affordability. The retail landscape may be relatively steady, but […] [Read More]

After the typical decline to start the year, used-car prices were mostly on the rise for February, according to the latest Carfax Used Car Index. Among the seven vehicle segments in the Carfax data, all but one showed year-over-year price growth. And compared to January, four segments increased in price, one was steady and two […] [Read More]