The latest data on electric vehicles may come as a shock. Against conventional used-car wisdom, prices for pre-owned EVs are appreciating, thanks in part to a spark in demand, which is now close to par with supply, according to Recurrent. “Used cars don’t normally appreciate in value,” Recurrent head of growth & research Andrew Garberson […] [Read More]

Here’s one thing that automakers and dealers can agree on (for the most part). Dealership valuations will remain robust. According to The Presidio Group’s Midyear 2026 Dealer Direction Survey, 78% of of dealer respondents said they anticipate dealership valuations to climb or remain steady over the next year. About 75% say the same about the […] [Read More]

For years, dealerships have used the phrase “data lock‑in” to describe the pain of signing up with a new vendor or switching systems/platforms, only to have the process of taking their own data to a different vendor be difficult, incomplete, or disruptive. Closed architectures, restricted access, and limited interoperability create those conditions that make dealerships […] [Read More]

Similar to other recent analyses on the wholesale vehicle market, “momentum” and “discipline” were themes that popped up in the AutoIMS Industry View for the second quarter. The quarterly report aims to provide a “compendium of metrics featured in the AutoIMS Sales Scorecard that reflects the AutoIMS database (with few needed exclusions) — a vast […] [Read More]

Aftersales operations account for 70% to 80% of dealer group operating profit, so it’s critical these retailers make aftersales service scheduling fast and easy — both online and over the phone, says Pied Piper. So, what groups do that the best? According to the company’s new 2026 Service Scheduling Effectiveness (SSE) Auto Dealer Group Study, […] [Read More]

The auto industry was well represented on TIME’s list of America’s Best Companies 2026, which was released Thursday. TIME works with Statista, a statistics portal and industry ranking provider, to determine the list based on three primary metrics: employee satisfaction, financial performance and sustainability transparency. The 1,000 highest-scoring companies earned America’s Best Companies 2026 recognition. […] [Read More]

With the second half of the year underway, one of the used-car metrics that CarGurus is watching is the expected surge in off-lease volumes of electric vehicles. And it could be a double-edged sword. “A wave of off-lease EVs is heading into a market where demand is rising, which could be a welcome supply boost,” […] [Read More]

The fact that public auto retailers saw their gross profit per used vehicle retailed dip only about 1% in the first quarter — while used-car profit margins inched downward — isn’t “alarming.” However, Haig Partners says in a report, the used-car market is leveling off a bit. “Dealers who expanded used-vehicle operations during the post-pandemic […] [Read More]

The used-car market has never moved faster. Inventory is organized in real time, financing can be completed before a buyer sets foot in a dealership, and the overall purchase experience is more streamlined than it has ever been for many buyers. But one part of the process hasn’t kept up. Title, lien, and ownership verification […] [Read More]

Loyalty is one of those words that gets thrown around in business conversations regularly, yet its true depth is rarely fully appreciated. Ask most car dealership managers about the value of a loyal customer and they’ll point you to a number. They wouldn’t be wrong — but that would be incomplete. The monetary value of […] [Read More]