Our conversations with the 2026 Automotive Intelligence Award winners begin with Jessica Caldwell, who is head of insights at Edmunds. Caldwell talks with Auto Remarketing senior editor Joe Overby about her journey from working for automakers on the product planning side of the business to her nearly 20 years as an analyst with Edmunds. Caldwell […] [Read More]

In today’s competitive automotive market, a dealership’s success isn’t solely measured by the number of vehicles sold. True long-term profitability lies in customer retention, and the service department is the linchpin of this strategy. With looming tariffs poised to impact the industry, building trust and fostering loyalty in the service lane has never been more […] [Read More]

In 2025, the automotive industry was defined by an in-progress recovery that was increasingly complicated by affordability hurdles and regulatory shifts. As we move into 2026, retail sales are expected to flatten, and likely even dip slightly, as higher expenses and costs drive increased focus on affordability. The retail landscape may be relatively steady, but […] [Read More]

After the typical decline to start the year, used-car prices were mostly on the rise for February, according to the latest Carfax Used Car Index. Among the seven vehicle segments in the Carfax data, all but one showed year-over-year price growth. And compared to January, four segments increased in price, one was steady and two […] [Read More]

Cherokee Media Group is proud to announce the 2026 recipients of the Automotive Intelligence Awards, which spotlight a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. These analysts and economists are among the very best at powering the auto industry with […] [Read More]

The end of the federal tax credit was no doubt a roadblock to the new electric vehicle market, and to some extent, the used EV segment, as well. But demand for used electric vehicles remains healthy, prices have eased and supply is plentiful. And that could mean opportunities for dealers, according to the Used Electric […] [Read More]

Used cars could be the “rational choice” for many shoppers re-entering the market. And that viability is already showing up in the numbers for early 2026. There were nearly 493,000 used-vehicle retail units sold last month, which was the strongest January for pre-owned sales since 2021, according to the latest Used Market Report from JD […] [Read More]

They say records are made to be broken. In the case of auto dealerships’ responsiveness to internet leads, it seems they’re made to be broken every year. For the fourth consecutive year, the industry average for responding to inquiries submitted through dealership websites soared to an all-time high in the 2026 Pied Piper PSI Internet […] [Read More]

There’s an interesting dynamic happening now in the electric vehicle market. Sales are down. But customer satisfaction has never been higher. According to JD Power’s 2026 U.S. Electric Vehicle Experience Ownership Study, overall satisfaction among current battery electric vehicle owners is at the highest level in the study’s six-year history, reaching an average ownership index […] [Read More]

Much about the auto industry these days is volatile. The franchise dealership network, on the other hand, has remained remarkably stable. In its 2025 Year-End Automotive Franchise Activity Report, Urban Science reported the number of franchise stores was up last year, but by just 24 rooftops, rising to 18,398 from 18,374 in 2024. The report […] [Read More]