For Manheim Orlando general manager Butch Herdegen, it’s all about leading by example. “My motto is ‘speed of the boss equals speed of the crew,’” he said. For his crew of 365 team members, Herdegen makes it a point to lead by example and to work with employees to understand each of their perspectives. “We […] [Read More]

You might say San Antonio Auto Auction’s success starts with a smile. “Positivity is contagious and spreads through our words and attitudes,” said general manager Brandon Walston. “So when we come into work, a smiling face or friendly comment fosters an encouraging and positive environment for not only our employees but our dealers, consignors and […] [Read More]

Whether it’s ensuring a positive and productive workplace or enabling employees to feel empowered, State Line Auto Auction knows that power comes from its people. “When a work environment is fun and inviting, people do their best work,” the Barber family, which has run the New York state auction since 1981, said in its responses […] [Read More]

When it comes to managing his team, safety is paramount at ADESA Cincinnati/Dayton, says general manager Mike Long. “Safety is, and always will be, our top priority. With as many moving parts as we have around our facility on both sale days and non-sale days, we must do everything possible to ensure the safety of […] [Read More]

Simply put, Manheim St. Louis general manager Victor Ferlaino believes his auction has “the most genuine, caring and talented team in the St. Louis area.” The team about which he speaks so glowingly consists of 130 full-time and 185 part-time employees who help register close to 2,000 cars per week. “Our team makes Manheim St. […] [Read More]

Roger Fields, general manager of Dealers Auto Auction of Huntsville, cites a solid rule of thumb when talking about management priority No. 1. “Always treat others the way you want to be treated and never make a promise that you can’t follow through with, and (I) never ask someone to do something that I myself […] [Read More]

The Federal Trade Commission is seeking public comment associated with a pair of statutes often connected with collections, repossessions and recoveries. First, the FTC wants the public to share thoughts on its Disposal Rule, a rule that implements part of the Fair and Accurate Credit Transactions Act of 2003 (FACTA). Officials recapped that the Disposal Rule, […] [Read More]

One of the ways that Greenville Auto Auction stands out as a great place to work, says general manager Billy Willis, is that the owners are deeply involved. “They are hands-on every week, not just regarding business, but caring for personal needs of our team,” Willis said. “Each individual team member feels a worth due […] [Read More]

Jeff York, general manager at ADESA Sarasota, pointed out four methods for boosting morale on his team. First on the list was communication. “We try to set clear expectations and to engage with everyone,” he said. York also strives to be accessible and approachable, saying that he has “an open-door policy with no exceptions.” The […] [Read More]

Louisiana’s 1st Choice Auto Auction is working on a streak that’s about seven years old. Managing partner John Poteet explained what the operation’s successful run means for all employees — from the part-time driver who maneuvers vehicles down the lanes of the Hammond, La., auction to the general manager and other top leaders. “We want […] [Read More]