Along with additional details about the volume coming out of Florida, the Consumer Financial Protection Bureau released its latest monthly consumer complaint snapshot this week, focusing on debt collection coming on the heels of a special report on collections involving servicemembers. The newest information from the CFPB indicated that the most common debt collection complaint […] [Read More]

Quality. Whether you’re talking about the condition of the vehicle or the assurance the consumer is getting, quality may be one of the first words to come to mind when discussing certified pre-owned. And this quality proposition may carry over to the F&I department, as Auto Remarketing learned in reaching out to one of General […] [Read More]

Of the more than 1,400 companies in the Atlanta area that applied to be included in the 2016 Top Workplaces honors given by The Atlanta Journal Constitution along with the 150 that were recognized, five winners are familiar names in the automotive space. The rundown of companies receiving the honor on Monday included: — CarMax […] [Read More]

DRIVIN, a sourcing service that utilizes data from outlets such as Black Book to help find, acquire and deliver the right used vehicles to a dealer’s lot, announced the nationwide launch of DRIVIN Insights on Monday, pitching the possibility of dealers being able to use it for free. The company explained DRIVIN Insights as a […] [Read More]

Dominion Dealer Solutions highlighted that its equity data mining solution — DealActivator — recently completed significant upgrades to its soft credit pull reporting capabilities, Priority Page mobile functionality and real-time notifications. Last year, DealActivator released soft credit pull functionality to help dealers achieve conquest sales through equity opportunities in the service drive. With new equity […] [Read More]

One of the benefits to certified pre-owned is that it often gives dealers and automakers the chance to introduce a consumer to the brand. An entry point, so to speak. Maybe the shopper is on the fence financially, but wants some of the same protection and assurance that a new car offers; CPO can be […] [Read More]

Third-party automotive websites are improving satisfaction by capturing the attention of vehicle shoppers through increased use of the visual Web and its streamlined approach to site navigation, according to the J.D. Power 2016 Third-Party Automotive Website Evaluation Study released on Thursday. The study, now in its fourth year, measures the usefulness of automotive third-party websites […] [Read More]

Swapalease.com reported on Wednesday that lease credit approvals are beginning to bounce back after a dip in the numbers late last year. Site officials highlighted vehicle lease credit approvals for the month of February finished at 70 percent, an uptick from the January mark of 63.6 percent. As a whole, Swapalease described the automotive industry […] [Read More]

ADESA subsidiary Recovery Database Network (RDN) named its new chief executive officer this week, expanding the role of a president and CEO from another subsidiary. Taking on the leadership post at RDN along with his responsibilities at CarsArrive Network is Michael Briggs. As the leader of both RDN and CarsArrive, ADESA indicated Briggs will integrate […] [Read More]

If you ever get the chance to visit the offices of Auto Remarketing parent company S&A Cherokee, you may hear variations of the word “franchise” from time to time. One reason is obvious: “franchised” dealerships are a big part of our reader base and news coverage. Another: we’ve got quite a few football fans around here, so […] [Read More]