The top-selling used car at CarMax remains the same, with the Nissan Altima collecting that honor for two consecutive years now, and four of the five best-sellers are import-brand vehicles. But domestics have made some big plays in the pre-owned space, based on numbers in CarMax’s 2015 Used Car Shopping Report, which looked at more […] [Read More]

In a recent report posted to its website, Cars.com observed a retail used-car pricing trend similar to what has happened on the wholesale side of the market: prices on fuel-efficient and alternative-powertrain cars remain among the steepest decliners. In fact, the company’s analysis of 2012- to 2014-model-year used-car listings posted to the site found that the […] [Read More]

If you weren’t among the crowds at the most-attended Used Car Week in history, you missed out. Skipping Used Car Week may not get you punked on Jimmy Kimmel Live’s “Finger of Shame,” but it could lead to some serious #FOMO (Fear of Missing Out). But don’t worry, there’s a remedy for that: make sure […] [Read More]

Because so many potential compliance pitfalls might surface in the finance office and other areas of dealership showrooms, NADA University Online will host a free webinar titled, “Safeguarding Your Customer Data: New Rules, Best Practices,” tapping the expertise of Dealertrack Technologies associate general counsel Randy Hendrick. Association officials indicated the free 30-minute webinar will begin […] [Read More]

The Federal Trade Commission is about to begin a series of live events throughout the country the regulator dubbed the “Debt Collection Dialogue.” The first session is scheduled to include not only top officials from the FTC, but also the Office of the New York State Attorney General. Speakers for the two agencies will host […] [Read More]

NCM Associates Inc. announced Monday that it has launched a new Chrysler Dealer 20 Group. The company, which says it created the 20 Group peer-collaboration model in 1947, said the newly formed group, the Chrysler Performance 20 Group, held its inaugural meeting last month after forming from the principals of several Chrysler, Dodge, Jeep and […] [Read More]

CU Recovery understands credit unions can be inundated with volumes of figures associated with recoveries, delinquency levels and charge-offs. So the consultant company spelled out five performance indicators that could be improved by enhancing the training time spent developing collection call quality and efficiency. The company emphasized the five metrics where credit union collection managers could […] [Read More]

New vehicles are leaving franchised dealership showrooms with lease contracts at a pace never previously seen by Experian Automotive. According to the latest State of the Automotive Finance Market report, analysts reported on Monday that leasing continued to increase in popularity during the first quarter, jumping from 30.22 percent of all new vehicles financed in […] [Read More]

Is your dealership ready for this coming October’s fraud liability rules to take effect? Are you well versed in EMV (Europay/MasterCard/Visa) chip card acceptance? If not, then you may want to jot down the time and date of the American International Automobile’s Dealers Association’s upcoming Webinar. The next AIADA Autotalk Series webinar, presented by Wells […] [Read More]

If there’s any doubt to how much the used-car market has grown post-recession, consider the following data from Edmunds.com that compares used sales data from the first quarters of 2010 and 2015, respectively. Sourced from Edmunds’ Q1 2015 Used Vehicle Market Report, these four statistics give a clear indication of how strong the market has […] [Read More]