MasterFiles executive vice president and skip-tracing expert Alex Price is hosting free webinars this week to highlight two new features of the company’s collections and recovery tools. Topics to be discussed during the 30-minute sessions include: 1. Phon360e: This new tool can allow skip-tracers and repossession agencies to locate a subject’s cellphone number, VOIP, pager […] [Read More]

There has been a change at the top when it comes to the add-on features that CarMax’s used-car buyers most often purchase. The best-selling add-on for these used-car buyers is now leather interior, according to CarMax sales data analyzed in the company’s 2015 Used Car Shopping Report. Remote start technology was the most popular add-on […] [Read More]

With customers shopping online more and more, most dealers are already very familiar with the term multi-channel, as the ways shoppers search for cars online are increasing daily, as well as the devices they use. But a new report from Ernst & Young takes it a step further. The company’s Future of Automotive Retail report […] [Read More]

As part of our “Top 100 Used Car Dealers: Franchised Edition" issue of Auto Remarketing, we asked some of the nation’s leading franchised stores about the challenges they face in the pre-owned market and the strategies they use to overcome those hurdles. Below is what four of the Top Franchised Dealers had to say. Starting in the Midwest, […] [Read More]

When a race car driver finishes blazing through left turns around the track at nearly 200 mph, whom does he or she often thank during the post-race TV? That’s right. The driver gives props to the sponsors.   And we dig that.  We at Used Car Week love our sponsors, too. Just as it takes […] [Read More]

The top-selling used car at CarMax remains the same, with the Nissan Altima collecting that honor for two consecutive years now, and four of the five best-sellers are import-brand vehicles. But domestics have made some big plays in the pre-owned space, based on numbers in CarMax’s 2015 Used Car Shopping Report, which looked at more […] [Read More]

In a recent report posted to its website, Cars.com observed a retail used-car pricing trend similar to what has happened on the wholesale side of the market: prices on fuel-efficient and alternative-powertrain cars remain among the steepest decliners. In fact, the company’s analysis of 2012- to 2014-model-year used-car listings posted to the site found that the […] [Read More]

If you weren’t among the crowds at the most-attended Used Car Week in history, you missed out. Skipping Used Car Week may not get you punked on Jimmy Kimmel Live’s “Finger of Shame,” but it could lead to some serious #FOMO (Fear of Missing Out). But don’t worry, there’s a remedy for that: make sure […] [Read More]

Because so many potential compliance pitfalls might surface in the finance office and other areas of dealership showrooms, NADA University Online will host a free webinar titled, “Safeguarding Your Customer Data: New Rules, Best Practices,” tapping the expertise of Dealertrack Technologies associate general counsel Randy Hendrick. Association officials indicated the free 30-minute webinar will begin […] [Read More]

The Federal Trade Commission is about to begin a series of live events throughout the country the regulator dubbed the “Debt Collection Dialogue.” The first session is scheduled to include not only top officials from the FTC, but also the Office of the New York State Attorney General. Speakers for the two agencies will host […] [Read More]