Jeff Haynes, vice president and national remarketing manager at BBVA Compass, described what intrigues him about the repossession, recovery and remarketing industries. Haynes pointed to the rate at which technology continues to allow companies to become smarter and more efficient. Technology doesn't just interest Haynes; it’s what separated him from a group of qualified candidates […] [Read More]

As the SubPrime Forum winds down and the Re3 Conference ramps up today, a similar subject will fill the presentations of both Used Car Week events — the Consumer Financial Protection Bureau. Discussions about the CFPB will begin in earnest when a presentation featuring Jack Tracey, the executive director of the NAF Association and Alicia […] [Read More]

Last week, the Consumer Financial Protection Bureau said it took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the bureau is collecting information on a wide array of issues, including: —The accuracy of information used by debt collectors —How to ensure consumers […] [Read More]

Mass marketing is dead, and targeting is everything. So says Dennis Galbraith, chief marketing officer for Potratz, in his latest video installment. In “Hard Facts: Marketing Your Inventory,” Galbraith references the uselessness of yesteryear’s mass marketing modes, and suggests better ways to reach today’s customers.     “It used to be we would bombard customers with mass […] [Read More]

Bill Jensen’s career began more than 40 years ago at Security Pacific Bank in Santa Ana, Calif., as a collector. After nearly two decades at that institution, followed by a stint as executive director for the National Vehicle Leasing Association, a post with Bank of America and a role managing Mazda American Credit, Jensen is […] [Read More]

Congratulations, California, home of the top three cities having high MPG, eco-friendly used cars. On the flip side, Detroit is, well, guzzling gas.   These are just a couple of results as analysts at iSeeCars have released their comparison of the 20 largest U.S. cities by percentage of cars with the best and worst miles […] [Read More]

With certified pre-owned sales numbers soaring to never-before-seen levels, it seems dealers and OEMs are doing something right when it comes to advertising. Paul Stowe, director of retail operations at NCM Associates, let us in on some of the key advertising tools for a dealer who has embraced the potential of CPO vehicles. Stowe said […] [Read More]

Earlier this week, ALG announced an upgraded and re-launched metric for comparing vehicle brand values and determining how they affect residuals. ALG Brand Pricing Score is designed to shed light on brand differences and the elements that impact brand value, be they negative or positive. The mainstream brand with the best Brand Pricing Score on […] [Read More]

Primeritus Financial Services held its first-ever Agent Partner Event for its national agency partners on Oct. 24-25 in Nashville, Tenn., home to the company’s corporate offices. More than 100 agents joined the Primeritus management team and staff for a tour of the new offices, reception and dinner, followed the next day by a Nashville city […] [Read More]

Extending its efforts to help automotive lenders efficiently select agents for asset recovery, Recovery Database Network announced that members of the Recovery Industry Services Company (RISC) Compliant Agent Network (CAN) will be identified within RDN’s recovery management software during the agent selection process. Officials explained RISC CAN Members will be tagged with a RISC CAN […] [Read More]