Based on how the early speaker commitments to the event are shaking out, it appears attendees at this spring’s Auto Remarketing Canada conference will have a wide array of industry perspectives to learn from, as well as a bevy of skills to take back to their respective businesses. The speakers already on board for the […] [Read More]

While showing which specific brand retained customers the best, the J.D. Power and Associates 2012 Customer Retention Study revealed one in three new-vehicle owners who switched brands say their previous nameplate didn’t make the type of vehicle they wanted. As a result, J.D. Power found that striking the right combination of model offerings and vehicle […] [Read More]

The 16th annual Polk Automotive Loyalty Awards were released Tuesday night, and a familiar automaker dominated. A repeat winner in four categories and celebrating its second straight year of claiming top honors was Ford. The Big 3 company won the awards for Overall Loyalty to Manufacturer, Overall Loyalty to Make and African-American Market Loyalty to […] [Read More]

Amid the debate swirling within the auto industry about the company’s practices in the digital space, TrueCar announced Wednesday that it changed its billing model in Virginia to be subscription-based instead of performance-based, and changes in more states could follow. TrueCar said it adjusted the billing model — which had charged participating dealers a $299 fee […] [Read More]

Cars.com revealed its annual vehicle awards this week at the North American International Auto Show in Detroit and receiving top honors as “Best of 2012” was the 2012 Volkswagen Passat. The Passat beat out five other nominees for the award, which included the 2012 editions of the Audi A7, Hyundai Accent, Hyundai Veloster, Land Rover […] [Read More]

Depreciation is typically seen as the largest cost of ownership in driving. But what do Americans see as the biggest reason for all this decline in the value of their vehicles? According to a study from CarMax, close to a third of consumers believe that the strongest cause of depreciation in their vehicles is the […] [Read More]

Audi wants to hear their loyal fan’s stories. To learn more about their fan base and ramp up excitement for the Audi allroad’s return to the U.S. this  year, the nameplate is asking enthusiasts to share an image and brief story of themselves with their Audi allroad. By entering the contest dubbed “Memorable Mile”, participants […] [Read More]

Tracers Information Specialists, a service provider helping skip-tracers, repo agencies and other debt collectors track down consumers and collateral, recently revealed it has expanded its vehicle database. This database available through its website now contains vehicle and debtor information from 23 states. “Tracers offers a comprehensive suite of data tools that help collection professionals quickly […] [Read More]

The American Recovery Association and MasterFiles recently completed an integration project that’s resulted in a new alliance. As a result, ARA members can perform their skip-tracing and front-end verifications in a cost effective way that association leadership believes cannot be duplicated anywhere else in the industry. “We are very appreciative of MasterFiles joining with ARA […] [Read More]

According to shoppers on AutoTrader.com, one of the domestic darlings has come out on top as the most innovative automaker out there, topping luxury and foreign nameplates.  And consumers chose Ford, with 38 percent of survey takers picking the Blue Oval. Interestingly, Ford also comes in as the most-searched for manufacturer on the site. And according to the […] [Read More]