With the annual gathering of franchised dealers dead ahead, Ally is ramping up its lease training on the heels of more than 7,700 dealer employees going through the program a year ago. The company highlighted attendees of Ally’s lease training sessions can learn about the complete value proposition of leasing and how it can meet […] [Read More]

With today’s “savvy” and research-minded car-shopper, offering transparency has become increasingly important for dealerships, and bearing this in mind, a pair of AutoTrader.com executives aim to show dealers how they can connect to these shoppers through such transparency. [Read More]

Given the heated debate swirling throughout the industry regarding third-party vendor access to a dealership’s customer information, CAR-Research XRM recently put out an open letter to dealers in an attempt to reassure them that it “has not, and will not, share, sell or trade your private customer data, short of a government subpoena, or with […] [Read More]

Inspired by something she picked up during NADA University training, Catherine Curry’s program to service the vehicles for a local hospital’s employees has helped Rice Toyota achieve stronger sales, service business and community standing. Curry — the marketing director at the Greensboro, N.C. dealership — was also given the 2011 Driving Sales Executive Summit’s “best […] [Read More]

The editors at Kelley Blue Book didn’t offer any predictions on whether they think it will be the New York Giants or the New England Patriots lifting the Lombardi Trophy after Super Bowl XLVI this weekend. However, the firm did predict which automakers will likely be celebrating come Sunday night. KBB is forecasting that the […] [Read More]

Recovery Specialist Insurance Group recently highlighted how the industry has been embracing its National Agency Management Systems, a technology solution that’s been welcomed by Allied Finance Adjusters, as well as lenders. RSIG contends that NAMS is the only technology solution that can provide direct communication with the repossession agency and field rep, as well as ensure that […] [Read More]

American Recovery Association recently rolled out a new member-owned contract and billing organization. ARA explained American Recovery Management Solutions is designed to be an assignment facilitation model focused on bringing the benefits of a direct relationship back to the lender and the recovery agent. The association also stressed the organization is meant to offer the […] [Read More]

Women are asking dealers some tough questions when hitting the lots and showrooms to shop for a new vehicle, according to LeaserTrader.com. The site even contends females are more thorough than males when in the market for a new car. To back up their points, LeaseTrader analyzed customer transactions during 2011 when out-of-state lease transfers […] [Read More]

With the Latino population in the U.S. continuing to climb and increase its influence on the auto market , General Motors has brought in an outside advertising and communications agency to help the automaker bolster its connection to this important and growing community. On Monday, GM named The Vox Collective its U.S. Hispanic publication relation […] [Read More]

Expanding more on the recent deal to buy Dealer Services Corp., Patrick Brennan, group vice president for Manheim Financial Services, told Auto Remarketing on Friday that at first, dealers and clients won’t see many changes. Business will remain as usual. However, over time, as MFS sees where integration can work, perhaps in mobile technology and […] [Read More]