CDK now has a CDP. The retail automotive software provider has launched its customer data platform, designed to unify fragmented customer information and deliver real-time insights to dealerships. CDK said the Built-In CDP uses the industry’s largest dataset to enrich consumer information throughout the CDK Dealership Xperience to give dealers clean, trusted customer data without […] [Read More]

The car business is both challenging and rewarding. To help anyone trying to move metal nowadays, listen to the valuable insights from some of the Women in Retail honorees, presented by CarGurus, during this panel discussion at Used Car Week 2025 in Las Vegas. The conversation is now available in this episode of the Auto […] [Read More]

A global pandemic. Chip shortages. Production and supply issues. Tariff and trade turmoil. The 2020s have been more rollercoaster than roaring for automakers. With the constraints and challenges of the last half decade-plus, OEMs have had to reconsider their approach to marketing and “really maximize the impact of every dollar they’re spending” on advertising, says […] [Read More]

GoTo has upgraded its artificial intelligence-powered communications platform for auto dealers. The cloud communications and information technology provider said the new features of GoTo Connect for Automotive include enhanced CRM and DMS integrations, 24/7 automatic AI service scheduling and real-time reporting. In a news release, the company said the advances allow every dealership team, from […] [Read More]

A luxury dealership in California is right in the wheelhouse of the Fletcher Jones Automotive Group. So when longtime owner Del Montell put Santa Monica BMW up for sale, Fletcher Jones was all too happy to make the purchase. The Newport Beach, Calif.-based dealership group has acquired the Santa Monica store, according to Haig Partners, […] [Read More]

Dealership acquisitions and ownership changes seem to surface multiple times per week nowadays. How those deals come to fruition was the focus of a Used Car Week 2025 panel discussion led by Cherokee Media Group’s Joe Overby. Sharing their insights about dealership M&A and more were four experts —  Gabe Robleto of Kerrigan Advisors, Brian […] [Read More]

Meredith Motors, a family-owned and operated independent auto sales and repair center in Ballston Spa, N.Y., has been named Dealer of the Year 2025 by R&C Dealer Services, a recognition the company said underscores its rising reputation for integrity. R&C Dealer Services works with 22 independent dealerships in the Capital District surrounding New York’s state […] [Read More]

myKaarma, an artificial intelligence-powered service lane platform for auto dealerships, announced a strategic investment from private equity firm Warburg Pincus to accelerate the company’s growth as it expands its portfolio of AI-driven fixed ops and payments systems. As part of the transaction, Warburg Pincus purchased a minority stake in myKaarma from previous investor H.I.G. Growth […] [Read More]

V20 is at last go for launch. The Vendor 20 Group, in the works for more than two years since its initial meeting in October 2023, is ready for prime time, debuting for the broader automotive industry at the NADA Show, Feb. 3-6 in Las Vegas. In a news release, V20 said it will offer […] [Read More]

The dealership buy-sell market’s active start to 2026 continued with two more multiple-store transactions announced this week. Pierce Automotive Group has acquired Lexus Carlsbad and Lexus Escondido in Southern California from Halo Motor Group. “This is a long-term commitment where our priority is continuity for employees and customers, and delivering an exceptional Lexus ownership experience […] [Read More]