It’s one thing for certified pre-owned demand to have grown in recent years. But to have had the supply of late-model cars simultaneously skyrocket makes for a rather fortunate one-two punch. And it’s a combo that’s made CPO an emerging heavyweight in the used-car industry, as automakers continue to shatter certified sales records. “The sharp […] [Read More]

About a month after recalling more than 400,000 vehicles, Ford issued four more separate recalls of vehicles in the U.S., Canada and Mexico through campaigns that cover more than 1.4 million units. The largest single campaign is for the Ford Escape and Mercury Mariner from the 2008 through 2011 model years. Ford said a total […] [Read More]

An assertion made by NADA in it’s recent Dealership Workforce Study late last year was just reaffirmed by analysts at CNW Research, as well: sales staff turnover remains a big issue for dealerships. That said, CNW’s latest Retail Automotive Summary offers a bit of a silver lining: though sales personnel turnover still “haunts” dealerships, the […] [Read More]

When the final tally comes in for 2014, annual certified pre-owned sales are likely to have notched another all-time high, according to NADA Used Car Guide, which is forecasting “meaningful growth” in this blossoming market segment in coming years. These expected gains, detailed in the latest NADA Perspective report, are driven by the fact that […] [Read More]

A bill backed by the National Automobile Dealers Association that officials said repeals an unnecessary paperwork burden on dealerships is headed to the president’s desk. The specific measure, H.R. 724, passed through the U.S. Senate last Thursday by unanimous consent, eliminating a 1977 federal mandate requiring dealers to verify that new vehicles are compliant with […] [Read More]

With the help of a hefty loan from the Department of Energy in 2009, Tesla Motors has survived infancy, and is becoming more and more popular, as it expands its lineup and plans to offer a more affordable option for consumers in the near future. The company has now been around long enough to start […] [Read More]

They’re spread throughout the country, from Newport Beach, Calif., to Sterling Heights, Mich., and countless towns and cities in between. They sell import brands, domestic brands, luxury rides, family vehicles, trucks and cars. But they’re all part of Auto Remarketing’s Top 100 Used Car Dealers, presented by Black Book. Throughout this series, which begins with […] [Read More]

How to convert 3 percent to 5 percent of service-drive customers into sales is the topic of a 30-minute webinar to be presented by NADA University Online on Wednesday. Complimentary for NADA members, Turn Service Customers into Sales will be held at 1 p.m. EST, with presenter William Hamlin of TEGA Technologies LLC. Hamlin will […] [Read More]

A name well known across the country already announced plans to open additional AutoMatch USA Supercenters in Salt Lake City and Fort Meyers, Fla.,this summer. Entrepreneur Marcus Lemonis — chairman and chief executive of Camping World and Good Sam as well as star of CNBC’s “The Profit” — first showcased the pre-owned store brand in […] [Read More]

General Motors announced four separate recalls in the U.S. on Tuesday that include a combined total of roughly 2.42 million units. Most of the recalled models are comprised in the two significantly larger of the four actions. The complete list of the actions is below, as listed in the GM statement: 1,339,355 Buick Enclave, Chevrolet […] [Read More]