Education — either at the family dealership, association training program or through experience in unrelated industries — all helped these potential award winners to successful auto sales and management careers. In the first group of profiles of nominees for theTIME Dealer of the Year Award, these store executives all share what’s important to them — […] [Read More]

Honda is recalling approximately 748,000 model-year 2009 through 2013 Pilot and 2011 through 2013 Odyssey vehicles in the United States and another 29,000 units in Canada. The recall stems from the need to inspect and if necessary replace the driver’s side airbag. The OEM explained driver’s-side airbags in these vehicles potentially were assembled without some […] [Read More]

Late last week, TrueCar.com revealed its annual Performance Scorecards, announcing what it sees as the “best manufacturers and brands” for 2012. Overall, the top manufacturers for the 2012 Annual Performance Scorecard were Subaru, Toyota and Jaguar Land Rover. Further explaining why these brands, in particular, topped the charts, Kristen Andersson, analyst at TrueCar, told Auto […] [Read More]

With consumers coming to expect a certain level of in-car technology, ranging from mobile offerings to satellite radio, it is becoming more and more important for used and new dealers to promote vehicle accessory sales. And one Toyota dealership serving the metro Boston region has focused on this profit avenue, in particular. According to accessory […] [Read More]

At the time of Mazda’s launch of a revamped certified pre-owned program on July 1, 2010, the company had sold 5,125 certified units in the preceding 12 months. Fast forward some two-and-a-half years later and Mazda is celebrating annual CPO sales more than five times as high as that sum. The 27,239 CPO sales in […] [Read More]

Along with updating members about insurance booklet legislation developing on Capitol Hill, the National Automobile Dealers Association announced the new mobile app for the 2013 NADA Convention and Expo is now available for download. Officials said the app can help attendees maximize their convention experience with features that include: —Up-to-the-minute updates on workshop sessions and […] [Read More]

Eighteen new graduates, who are employees of dealerships nationwide, were announced by NCM Associates this week as the second graduating class of the company’s year-long General Management Executive Program. NCM’s General Management Executive Program consists of a series of two-and-a-half day sessions conducted over 11 months, which the company says are designed to equip current […] [Read More]

Wrapping up an impressive year for the growing certified pre-owned market in Canada, December CPO results marked records for numerous OEMs, as many ended 2012 with double-digit sales increases. One of these  brands was Honda, finishing off 2012 with a 24.1-percent year-over-year lift in CPO sales in December, as it sold  1,768 certified units. And […] [Read More]

Positive customer service reviews could earn auto dealerships an award, as DealerRater announces the launch of its 2013 Dealer of the Year Award Program. This annual program recognizes a select group of dealerships in the U.S. and Canada for outstanding customer satisfaction, as expressed through consumer-posted reviews on DealerRater’s website during the 2012 calendar year. […] [Read More]

The National Automobile Dealers Association named a new president Tuesday evening, appointing California New Car Dealers Association president and chief executive officer Peter Welch to the role. The NADA Board of Directors held a special meeting Tuesday in Dallas, where they unanimously approved Welch as president. He was selected after a nationwide search and will […] [Read More]