The Federal Trade Commission seems to be cracking down on false or exaggerated advertising, as it recently called into question ads from a group of five dealerships around the country. And Tom Hudson, of Hudson Cook, believes other dealers should take heed. The FTC charged that the ads — which ran on the dealers’ websites, […] [Read More]

Having been captain of his college basketball team, General Motors’ Ed Peper is bringing the same mentality to his current position as general manger of GM fleet and commercial operations. Peper highlighted what’s in GM’s vehicle pipeline for commercial buyers, as well as how he plans to lead the automaker’s team to meet the demands […] [Read More]

As basketball fans rush to put together their perfect bracket sheets amid NCAA March Madness, one nameplate is participating in the event in a different way. Buick donated more than 300 pairs of shoes to needy children through Samaritan’s Feet, an organization dedicated to helping cover the feet of 300 million shoeless children throughout the world. [Read More]

Auto Retailer Russ Darrow Group recently revealed it has chosen a new general manager for its Russ Darrow Kia store. Tapped for the position is Lee Folk, who will manage the rooftop located at 416 N. Rolling Meadows Drive, Fond du Lac, Wis. In this new position, Folk will be “responsible for the day-to-day operations […] [Read More]

NCM Associates announced the date and location for the launch of its newest training offering, Deep-Dive Seminar for General Managers. Organizers explained the week-long seminar scheduled for April 16–20 in Dallas features three separate sessions targeting competencies meant to aid general managers in maximizing their effectiveness in the dealership.   According to Garry House, director […] [Read More]

The Daily Times of Deleware, Pa., reported this past weekend that one local used-car dealer charged with rolling back the odometer on a 1998 Jeep Cherokee has a different story to tell. The dealer and his attorney are claiming that a mechanical defect was the cause of the erroneous mileage reading. The report stated that […] [Read More]

Continuing the hot start to 2012, the certified pre-owned market accelerated to the best February on record and extended the year-to-date increase in sales to nearly 9 percent. Many of the top brands reported double-digit-percentage gains in February, and two — Kia and Mazda — had their best CPO months ever, according to Autodata Corp. [Read More]

Women-drivers.com revealed today who made the cut for the Top 10 Certified Women-Drivers Friendly rooftops. The awards acknowledge dealerships that have gone above and beyond to ensure that women enjoy “positive, positive, consistent and respectful experiences" while searching for a new vehicle, officials noted. The company presented the following dealerships and personnel with the Certified […] [Read More]

Dealership group LAcarGUY, in conjunction with Audi of America, revealed it has broken ground on a new Audi terminal in its Torrance, Calif., dealership. The South Bay rooftop will expand capacity from its current nearby location of 14,000 square feet, becoming one of the largest Audi Terminal showrooms in the U.S. at 45,000 sq. ft., […] [Read More]

BMW North America honored 31 of its dealers Wednesday in revealing the winners of its annual Center of Excellence awards. These dealerships — out of the 339 BMW dealers nationwide — achieved this status based on their 2011 “performance in customer satisfaction, outstanding brand representation, operational excellence and profitability,” officials explained. [Read More]