NCM Associates created a pair of new education programs for dealerships and their managers. One is aimed specifically at used-vehicle operations while the other is a general management executive program. Set to begin rolling out in August, NCM is taking its used-vehicle and service management training on the road in two new sessions called “How to […] [Read More]

Toyota began its 2012 fiscal year on April 1 still under the cloud of destruction that had ravaged the Japan less than three weeks before. The disasters were as violent as they were fatal, widespread and chaotic. The automaker — and many of its Japanese peers — have started to bounce back somewhat from the […] [Read More]

General Motors is re-launching its certified pre-owned program today with a new official name, a new branding strategy, a more thorough inspection explanation and what GM officials are calling an "industry first:" a two-year/30,000-mile free maintenance program called Owner Care. Jennifer Costabile, general director of used-vehicle activities for GM, and Larry Pryg, the program’s national manager, talked […] [Read More]

The Father’s Day Council has chosen to honor Hendrick Automotive Group’s director of variable operations with a Charlotte, N.C., 2011 Father of the Year Award. The nonprofit, formed in 1931, identifies and honors fathers all over the country who have demonstrated the ability to balance their careers with their personal lives and duties as parents. […] [Read More]

As summer rolls in with consumers seeing little reprieve from high fuel prices, Consumer Reports put together a list of the best cars for fuel economy on the market, garnering information from its recent "real-world fuel-economy" tests. To be recommended for CR’s best fuel economy list, vehicles, such as the Honda Fit and Ford Escape […] [Read More]

In the same week as its annual shareholders’ meeting, General Motors’ string of investment announcements continued Wednesday as the automaker said it will use $49 million to purchase tooling and equipment for the Bedford powertrain plant. This newest investment is geared to produce components for a recently announced eight-speed transmission and a future small engine […] [Read More]

With free advice on inventory management, sales tactics and more, the upcoming Auto Remarketing Training Series Webinar is geared to give what used-car managers and store personnel need to be successful as the summer selling season ramps up. The next session in the free series is scheduled for 2 p.m. ET on Tuesday. The 90-minute […] [Read More]

Addressing the automaker’s shareholders for the first time since General Motors’ initial public offering, GM top boss Dan Akerson described the Buick Verano and Chevrolet Sonic Z-spec sharing the stage with him Tuesday at Detroit’s Fisher Theatre as being “just the tip of the iceberg” of the company’s product transformation. That metamorphosis, along with the […] [Read More]

A cluster of General Motors franchise dealers in and near Joplin, Mo., recently weathered quite a storm and are continuing to pick up the pieces and do the best they can to support their local community in healing. They recently broke out their checkbooks and more to help the community recover from the single deadliest […] [Read More]

As dealers continue to respond to a used-vehicle supply shortage, LeaseTrader.com announced Tuesday the launch of a program designed to help. The company’s new Lease Rescue program allows dealers to buy out the remaining contracts of near-end leases from drivers interested in escaping before their lease expires. [Read More]