Reynolds and Reynolds is hosting its Retail Summit this week, with artificial intelligence being the focal point of many event activities. The highlight was the launch of Spark AI, an artificial intelligence data layer that now powers all Reynolds AI products. The company explained Spark AI can eliminate silos created by AI tools and provide […] [Read More]

STELLA Automotive AI announced a partnership with service lane technology provider Dealer-FX that integrates STELLA’s artificial intelligence-powered digital voice technology into Dealer-FX’s ONE Platform software. The integration — the second announced in as many days for Dealer-FX, which has also added Proactive Dealer Solutions’ Brooke.ai digital voice assistant to its platform — is designed to […] [Read More]

Proactive Dealer Solutions (PDS) — which was acquired by Better Car People (BCP) in June — announced the integration of Brooke.ai with Dealer-FX, blending the advanced digital voice assistant with the service lane technology provider. PDS highlighted that this integration rolled out on Tuesday can enhance dealership efficiency, optimize customer interactions and boost service lane […] [Read More]

Marchex, which can harness the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, announced a partnership on Tuesday with DealerOn, a leading automotive marketing technology company. According to a news release, DealerOn will deploy Marchex’s call analytics and attribution platform to optimize marketing campaigns for their customers by leveraging conversational […] [Read More]

The $10.5 billion auto-transport industry is made up of thousands of small- to mid-sized companies. And while there are a few giants, most teams are designed to be lean with fewer overhead costs and greater efficiencies. In the most successful companies, technology helps workers do more with less — but there’s a downside. When solutions […] [Read More]

eSTART is off to a fast start. The eSTART Coalition, an organization seeking to modernize title and registration processes across the country by facilitating advocacy for state and local governments to adopt electronic options, announced its launch in March with 18 founding members, including the National Automobile Dealers Association, Carvana, DocuSign, IAA and ACERTUS. Five […] [Read More]

In a discussion about how technology can transform the way fleets monitor the condition of their vehicle fleets, a good place to start is to ask the question: Why don’t fleets consistently monitor the condition of their vehicles? The short answer is because it is operationally cumbersome. Continuously monitoring the condition of a sizeable fleet […] [Read More]

Call tracking and analytics provider Car Wars and GoTo, a provider of IT and business communications systems, announced a renewed commitment to their partnership to “bring automotive dealers an even more powerful and seamless integration.” The companies said the renewed partnership leverages GoTo Connect’s latest set of APIs for immediate integration improvements with CarWars and […] [Read More]

A new study shows owners of electric vehicles are far more likely than the rest of the population to use “smart” technology in their homes. That not-so-surprising fact was confirmed by research from market research and consulting company Parks Associates, whose latest study, EV Charging at Home: User Demand and Preferences, found 72% of EV […] [Read More]

Despite the negative impact of the CDK outage in the second quarter, lead generator TrueCar narrowed its losses and launched TrueCar+, a digital marketplace allowing consumers to buy used, certified pre-owned, or new cars entirely online. “We are becoming a better version of TrueCar that more effectively addresses the evolving needs of consumers, dealers and […] [Read More]