When it comes to capturing customer engagement, video is king. But the busy world of a car dealership isn’t necessarily the best environment for consistently creating effective video content. “Video sells. We’ve known that for years,” said Paul Hepp, director of marketing and internet sales for Illinois-based O’Brien Auto Team, which operates 10 locations in […] [Read More]

Bojangles, the fast-food fried chicken chain, has launched its first electric vehicle charging station at its location in Savannah, Ga., an addition the company said is “reimagining the future of the roadside stop” with a new kind of experience it calls the “charge-and-dine.” The Savannah location is the first in what Bojangles said is a […] [Read More]

Sourcing used inventory at the right price and accurately assessing reconditioning costs are two pain points for dealerships. In days past, dealers often had to rely on their gut to handle the two tasks. No more. Cox Automotive’s vAuto suite of product uses artificial intelligence to help dealers buy the best used inventory mix including […] [Read More]

myKaarma’s stated goal is to support innovation in technology for dealerships. But it doesn’t want to do it alone. The customer interaction and payments platform has launched its Partner Portal, a new platform it called “an absolute necessity for forging a truly open, flexible and developer-centric ecosystem” for auto dealers, OEMs and technology providers. “Dealers […] [Read More]

Widewail has added an experienced hand to its sales leadership. Brad Bowers, whose 40-plus years in the auto industry includes roles from dealerships to global manufacturers to software companies, has joined the customer intelligence and reputation management platform as national sales director for OEMs and partnerships. In a news release, Widewail said Bowers is “uniquely […] [Read More]

A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those AI-driven search engines. That means customers are routed through third-party aggregators rather than directly to […] [Read More]

A new survey report from Lotlinx asserts that in its current form, “AI is broken for dealers.” The company contends the era of “one-size-fits-all artificial intelligence” is over for auto dealers. The recent survey of 215 executives from both franchised and independent dealerships shows that 84% of dealers say they “often” or “almost always” fail […] [Read More]

DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on the same day. Tuesday, DealerOn introduced OnPrompt, an artificial intelligence search visibility platform built for […] [Read More]

Scott Painter’s makeover of TrueCar now includes two new additions in leadership roles. The digital auto retail platform announced it has hired former INFINITI executive Nikole Wells as senior vice president of dealer sales and Steve Moretti, who worked with Painter during his original tenure with TrueCar, as senior director of data acquisition and strategic […] [Read More]

Another day, another integration partnership for Tekion. The dealership technology provider has integrated with DAS Technology to connect the DAS artificial intelligence customer data and experience platform with Tekion’s AI-based Automotive Retail Cloud, a platform designed to handle the full spectrum of dealership operations. DAS Technology is the second new partner to join Tekion’s Automotive […] [Read More]