As automakers and federal agencies have reported recalls of millions of vehicles worldwide recently, GE Capital Fleet Services today announced what it’s calling a first-of-its-kind agreement with Carfax. The companies plan to develop real-time reporting for fleet managers detailing safety recalls not yet performed on vehicles within their fleets. The companies explained that currently recall […] [Read More]

Explaining new-vehicle features to customers just got easier for Ford dealers, thanks to a new “video snack” program by the OEM. On Monday, Ford announced this week’s launch of its Vehicle Orientation program at dealerships nationwide, offering customers access to an online library of “video snacks,” or short videos that explain how to use specific […] [Read More]

Overseeing the development and launch of new products for Cars.com is the company’s newly announced vice president of product. Cars.com on Monday revealed its appointment of Barbara Mousigian to the position. In the role, Mousigian will also be responsible for defining Cars.com’s product strategy, the company said, and will guide enhancements to its existing properties. […] [Read More]

A new product being deployed to hundreds of dealerships could help them increase profits by a quarter million dollars or more each year, its maker says, by assessing employee engagement. Strativity Group Inc. late last week announced the release of its Automotive IMCO Model for assessing automotive dealership employee engagement. The product is being deployed […] [Read More]

In just the past decade, the landscape of the automotive industry has changed dramatically, and with it, the profile of America’s auto retailer. Recession, bankruptcy, and tight used-vehicle supply led many dealerships and stores to change the way they do business. But the question remains, “What will the auto retailer look like in the future […] [Read More]

Thanks to a deal announced Tuesday, Kia dealers now have another selling point to offer used-car customers. Now, whenever a shopper buys a satellite radio-equipped pre-owned vehicle of any brand from a participating Kia dealer, he or she gets a three-month subscription to SiriusXM. These Kia dealers join more 9,000 dealers already signed on to […] [Read More]

Dealers have a new tool when it comes to ensuring customers’ confidence, as two industry leaders announce their partnership.   On Monday, DealerRater announced a partnership with vAuto to integrate its car dealer reviews into vAuto Genius Labs’ vehicle validation tool AutoVisor.   The move brings in more than 1 million car dealer reviews into […] [Read More]

In a recent story for Auto Remarketing, Megan Barto of Ciocca Honda talked about the mix of social media the dealership uses to connect with consumers. She noted that when it comes to direct return on investment, Twitter might be the most effective of the social tools her store employs. So what's the best way […] [Read More]

Payment services for salvage buyers on the go got a boost late last week, with an announcement from Insurance Auto Auctions. On the heels of IAA’s successful launch of I-Pay for Apple, the company on Friday announced its launch of I-Pay through the IAA Buyer App for Android.    “We have kept our promise of […] [Read More]

FaceTime — Apple’s video chat service for iPhones 4 and 5, as well as many iPads — only hit the consumer market a couple of years ago, but now, you can use the tool to sell cars. KAR Auction Services subsidiary CarBuyCo, a car-buying company that purchases consumer vehicles through an Internet-based mobile buying service, […] [Read More]