Erin Richmond & Rhys Albrecht of sMedia Next up on our series from the Canada’s Used Car Week Live Stage, presented by SYCN Auto Logistics, is a conversation with Erin Richmond, CEO of sMedia, and Rhys Albrecht, head of customer success at sMedia. They talk with Cherokee ... Listen Here
PODCAST: TransUnion explains auto-refinancing opportunities with 18M consumers Satyan Merchant, who is senior vice president and auto and mortgage business leader at TransUnion, made another appearance on the Auto Remarketing Podcast. This time, the focus of the conversation is opportunities for auto refinancing. TransUnion indicated approximately 18 million ... Listen Here
EFG Companies CEO Jenny Rappaport has some things to say Jenny Rappaport has some things to say, and if you’re a car dealer, it would be wise to listen. The CEO of F&I and training provider EFG Companies has returned to the Auto Remarketing podcast, and in a wide-ranging conversation ... Listen Here

Retail

CarGurus selects 2025 Top Dealer Award winners

CarGurus announced the winners of its 11th annual Top Dealer Awards, which recognize dealerships in North America and the U.K. that consistently deliver exceptional customer service, value and trust while embracing digital retail tools to enhance the shopper experience. “For ... [Read More]

Carvana profits grow as it leverages scale to boost efficiency

Carvana’s revenue and income grew significantly in the second quarter of 2025. The used-car retailer’s executives attributed the growth to Carvana’s oft-stated long-term drivers, including more awareness and trust and improving the selection of vehicles offered. They said the boost in profits was helped by the company’s ability to leverage its size and assets to operate more efficiently. That allowed Carvana to ... [Read More]

Wholesale

Lane watch: Stability settles into summertime auction scene

Perhaps amid chaos erupting at your dealership, finance company or personal household, the auction segment appears to be a place where the automotive industry can find some stability, based on the newest data and observations from Black Book. Analysts said ... [Read More]

DAA Northwest’s Rock & Roll Sale brings the band back together — well, half of it

DAA Northwest’s 30th annual Rock & Roll Sale turned out to be more than a gathering for dealers and the auto remarketing industry. It was a rock reunion. In addition to the more than 1,350 customers and industry guests from ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents

As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)

Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance

Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos

Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI

The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner

In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology

Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Technology

Reynolds introduces Relo, a parts delivery robot for dealership service departments

The next new employee in your dealership service department might not be human. Reynolds and Reynolds announced the official release of Relo, a parts delivery robot designed to create efficiencies and increase safety for service departments. Reynolds said Relo comes ... [Read More]

Vehlo upgrades its reconditioning platform into RapidRecon Pro

Vehlo’s reconditioning platform has gone through a recon of its own. The result is RapidRecon Pro, a new version of the RapidRecon platform designed to accelerate vehicle turnaround and boost dealership profitability. The provider of integrated software and financial services ... [Read More]

Analysis

SUVs spark electric surge at Carvana

In the last two years, electric vehicles and plug-in hybrids have nearly quadrupled their combined share of Carvana’s sales, the online used-car retailer said in a special report. And it’s perhaps a surprising segment leading that EV/PHEV surge. In its ... [Read More]

Used Car Week 2025 agenda is now live

The agenda for Used Car Week 2025 — featuring of dozens of sessions covering the retail, remarketing, finance and collections/recovery segments of the used-car industry — is now available. The itinerary includes workshops on specific best practices with industry experts, panel discussions and fireside chats with C-suite leaders, coupled with awards luncheons and ceremonies, networking receptions, afterhours events and even pickleball. Used Car Week is ... [Read More]

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